Public bug reported:
The sleep mode on the device does not function correctly. The device can
be put to sleep without issue, and the power button pulses indicating it
is in sleep mode, however, it fails to resume from sleep. When trying to
wake from sleep mode, the device will not acknowledge keyboard presses,
mouse movement, or even pressing the power button. The only way to get
the device functioning properly again is to hold the power button until
shutoff, and then start the device again from a powered off state. The
result is the same whether triggered by software (i.e. pressing the
'suspend' button in Ubuntu) or hardware (closing the lid without an
external monitor connected).
I am using Ubuntu 24.04.3LTS, the package policy info is listed below:
linux-oem-6.14:
Installed: 6.14.0-1015.15
Candidate: 6.14.0-1015.15
Version table:
*** 6.14.0-1015.15 500
500 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 Packages
500 http://security.ubuntu.com/ubuntu noble-security/main amd64 Packages
100 /var/lib/dpkg/status
After trying to put it to sleep and using 'sudo journalctl -b -1' to
view the logs from the previous boot, I get the logs attached to this
bug report.
I have verified the power mode configuration, and the connected IP
devices using the following commands
[email protected]@Canonical-ZBook:~$ cat /sys/power/mem_sleep
[s2idle]
[email protected]@Canonical-ZBook:~$ ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group
default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host noprefixroute
valid_lft forever preferred_lft forever
2: enp195s0f0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state
UP group default qlen 1000
link/ether f8:ed:fc:47:f0:9c brd ff:ff:ff:ff:ff:ff
inet 192.168.2.22/24 brd 192.168.2.255 scope global dynamic noprefixroute
enp195s0f0
valid_lft 252814sec preferred_lft 252814sec
inet6 fe80::fe7b:7625:d915:a8b7/64 scope link noprefixroute
valid_lft forever preferred_lft forever
3: wlp194s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state
DOWN group default qlen 1000
link/ether 9c:c7:d3:67:f7:6e brd ff:ff:ff:ff:ff:ff
4: mpqemubr0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state
DOWN group default qlen 1000
link/ether 52:54:00:dd:3d:19 brd ff:ff:ff:ff:ff:ff
inet 10.142.81.1/24 brd 10.142.81.255 scope global mpqemubr0
valid_lft forever preferred_lft forever
5: docker0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state
DOWN group default
link/ether ea:49:ff:06:76:02 brd ff:ff:ff:ff:ff:ff
inet 172.17.0.1/16 brd 172.17.255.255 scope global docker0
valid_lft forever preferred_lft forever
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-1015-oem 6.14.0-1015.15
ProcVersionSignature: Ubuntu 6.14.0-1015.15-oem 6.14.11
Uname: Linux 6.14.0-1015-oem x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: [email protected] 4570 F.... wireplumber
/dev/snd/controlC1: [email protected] 4570 F.... wireplumber
/dev/snd/controlC0: [email protected] 4570 F.... wireplumber
/dev/snd/seq: [email protected] 4567 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: Unity
Date: Fri Nov 14 10:10:25 2025
InstallationDate: Installed on 2025-10-31 (14 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
MachineType: HP HP ZBook 8 G1as 14 inch Mobile Workstation PC
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-1015-oem
root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-1015-oem N/A
linux-backports-modules-6.14.0-1015-oem N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.19
SourcePackage: linux-oem-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2025
dmi.bios.release: 2.1
dmi.bios.vendor: HP
dmi.bios.version: X84 Ver. 01.02.01
dmi.board.name: 8E1A
dmi.board.vendor: HP
dmi.board.version: KBC Version 54.24.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 84.36
dmi.modalias:
dmi:bvnHP:bvrX84Ver.01.02.01:bd05/23/2025:br2.1:efr84.36:svnHP:pnHPZBook8G1as14inchMobileWorkstationPC:pvrSBKPF,SBKPFV2:rvnHP:rn8E1A:rvrKBCVersion54.24.00:cvnHP:ct10:cvr:skuBZ7K8UT#ABA:
dmi.product.family: 103C_5336AN HP ZBook
dmi.product.name: HP ZBook 8 G1as 14 inch Mobile Workstation PC
dmi.product.sku: BZ7K8UT#ABA
dmi.product.version: SBKPF,SBKPFV2
dmi.sys.vendor: HP
** Affects: linux-oem-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "journalctl-output.txt"
https://bugs.launchpad.net/bugs/2131539/+attachment/5926793/+files/journalctl-output.txt
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https://bugs.launchpad.net/bugs/2131539
Title:
Device fails to resume from suspended state
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