Public bug reported:
sound card no longer detects
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-36-generic 6.14.0-36.36~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-36.36~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: phyomauk 2835 F.... wireplumber
/dev/snd/seq: phyomauk 2830 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sat Nov 22 23:38:53 2025
ErrorMessage: installed linux-image-6.14.0-36-generic package pre-removal
script subprocess returned error exit status 1
InstallationDate: Installed on 2025-10-09 (45 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
MachineType: Dell Inc. XPS 15 9550
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-36-generic
root=UUID=b690ee64-0af7-4fce-ba85-748226d4378b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-hwe-6.14
Title: package linux-image-6.14.0-36-generic 6.14.0-36.36~24.04.1 failed to
install/upgrade: installed linux-image-6.14.0-36-generic package pre-removal
script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/23/2020
dmi.bios.release: 1.15
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.15.0:bd07/23/2020:br1.15:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA01:cvnDellInc.:ct9:cvr:sku06E4:
dmi.product.family: XPS
dmi.product.name: XPS 15 9550
dmi.product.sku: 06E4
dmi.sys.vendor: Dell Inc.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2132272
Title:
package linux-image-6.14.0-36-generic 6.14.0-36.36~24.04.1 failed to
install/upgrade: installed linux-image-6.14.0-36-generic package pre-
removal script subprocess returned error exit status 1
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