Public bug reported:
Dear Canonical Support Team,
I would like to report a possible issue regarding password changes in
Ubuntu.
After successfully changing my user password (no error message was shown
during the process), I logged out of my session. However, I was then
unable to log in again using the new password. The system did not
display any specific error message — the login simply failed.
The issue occurred after a standard password change, and the process
appeared to complete successfully. This behavior may indicate a problem
with the authentication or login manager.
Please let me know if you need additional system information or logs to
investigate this issue further. I would be happy to provide more
details.
Thank you for your support and for your work on Ubuntu.
Best regards,
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: passwd 1:4.13+dfsg1-4ubuntu3.2
ProcVersionSignature: Ubuntu 6.17.0-14.14~24.04.1-generic 6.17.9
Uname: Linux 6.17.0-14-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 1 12:20:20 2026
InstallationDate: Installed on 2026-01-19 (41 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
SourcePackage: shadow
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2142981
Title:
Possible Bug: Unable to Log In After Changing Password in Ubuntu
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