apport information
** Tags added: apport-collected noble
** Description changed:
Model: ASUS ZenBook Pro Duo UX582ZM (ZenBook Pro Duo 15 OLED)
Subsystem ID: 1043:1a8f (PCI vendor:device = 1043:1a8f)
Audio codec: Realtek ALC294 (Intel Alder Lake PCH HD Audio)
OS: Ubuntu 24.04 LTS
Kernel: 6.17.0-14-generic (or your current one from uname -r)
Problem:
- No sound from internal speakers (and/or headphone jack).
- HDMI/Bluetooth audio work.
- ALSA model options (generic, asus-mode1–8, auto, asus-zenbook) and
HDAJackRetask pin overrides do not fix it.
- EAPD/register fix (0x40 = 0x8800) via hda-verb does not fix it.
Request:
Please add an SND_PCI_QUIRK for subsystem 0x1043, 0x1a8f (e.g.
ALC294_FIXUP_ASUS_SPK or similar) in sound/pci/hda/patch_realtek.c
so that internal speakers work on this model.
https://alsa-project.org/db/?f=e19e79b5e0fe480d84d4cb095886b5eed672e1de
0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Alder Lake
PCH-P High Definition Audio Controller [8086:51c8] (rev 01)
Subsystem: ASUSTeK Computer Inc. Alder Lake PCH-P High Definition
Audio Controller [1043:1a8f]
Flags: bus master, fast devsel, latency 32, IRQ 220, IOMMU group 17
Memory at 624f2a0000 (64-bit, non-prefetchable) [size=16K]
Memory at 624f000000 (64-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_soc_avs, snd_sof_pci_intel_tgl, snd_hda_intel
Codec: Nvidia GPU 9f HDMI/DP
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10de009f
Subsystem Id: 0x10431a9c
Revision Id: 0x100100
No Modem Function Group found
Default PCM:
rates [0x0]:
bits [0x0]:
formats [0x0]:
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
Power states: D0 D1 D2 D3 CLKSTOP EPSS
Power: setting=D0, actual=D0
GPIO: io=0, o=0, i=0, unsolicited=0, wake=0
Node 0x04 [UNKNOWN Widget] wcaps 0x0: Mono
Node 0x05 [UNKNOWN Widget] wcaps 0x0: Mono
Node 0x06 [UNKNOWN Widget] wcaps 0x0: Mono
Node 0x07 [Pin Complex] wcaps 0x407381: 8-Channels Digital CP
Pincap 0x09000094: OUT Detect HBR HDMI DP
Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI
Conn = Digital, Color = Unknown
DefAssociation = 0xf, Sequence = 0x0
Pin-ctls: 0x00:
Unsolicited: tag=00, enabled=0
Devices: 4
Dev 00: PD = 0, ELDV = 0, IA = 0, Connections [ 0x08* 0x09 0x0a 0x0b ]
Dev 01: PD = 0, ELDV = 0, IA = 0, Connections [ 0x08* 0x09 0x0a 0x0b ]
Dev 02: PD = 0, ELDV = 0, IA = 0, Connections [ 0x08* 0x09 0x0a 0x0b ]
*Dev 03: PD = 0, ELDV = 0, IA = 0, Connections [ 0x08* 0x09 0x0a 0x0b ]
Connection: 4
0x08* 0x09 0x0a 0x0b
Node 0x08 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x09 [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x0a [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
Node 0x0b [Audio Output] wcaps 0x62b1: 8-Channels Digital Stripe
Converter: stream=0, channel=0
Digital:
Digital category: 0x0
IEC Coding Type: 0x0
PCM:
rates [0x7f0]: 32000 44100 48000 88200 96000 176400 192000
bits [0xe]: 16 20 24
formats [0x5]: PCM AC3
Unsolicited: tag=00, enabled=0
6.17.0-14-generic
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.8
+ Architecture: amd64
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 24.04
+ MachineType: ASUSTeK COMPUTER INC. ZenBook Pro Duo UX582ZM_UX582ZM
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-14-generic
root=UUID=459b66e0-5722-47fb-bbe6-fd870a7b642d ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 6.17.0-14.14~24.04.1-generic 6.17.9
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-6.17.0-14-generic N/A
+ linux-backports-modules-6.17.0-14-generic N/A
+ linux-firmware 20240318.git3b128b60-0ubuntu2.23
+ Tags: noble
+ Uname: Linux 6.17.0-14-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dip lpadmin plugdev sudo users
+ _MarkForUpload: True
+ dmi.bios.date: 10/17/2023
+ dmi.bios.release: 5.27
+ dmi.bios.vendor: American Megatrends International, LLC.
+ dmi.bios.version: UX582ZM.312
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX582ZM
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX582ZM.312:bd10/17/2023:br5.27:svnASUSTeKCOMPUTERINC.:pnZenBookProDuoUX582ZM_UX582ZM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX582ZM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
+ dmi.product.family: Zenbook
+ dmi.product.name: ZenBook Pro Duo UX582ZM_UX582ZM
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/2143224/+attachment/5950833/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/2143224
Title:
No sound from internal speakers on ASUS ZenBook Pro Duo UX582ZM
(Realtek ALC294, subsystem 1043:1a8f)
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