Public bug reported:
1+2)
# System Details Report
---
## Report details
- **Date generated:** 2026-05-23 18:14:05
## Hardware Information:
- **Hardware Model:** LG Electronics
16T90Q-K.AAC7U1
- **Memory:** 16.0 GiB
- **Processor:** 12th Gen Intel® Core™
i7-1260P × 16
- **Graphics:** Intel® Iris® Xe Graphics
(ADL GT2)
- **Disk Capacity:** 512.1 GB
## Software Information:
- **Firmware Version:** GP122
- **OS Name:** Ubuntu 24.04.4 LTS
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 46
- **Windowing System:** Wayland
- **Kernel Version:** Linux 6.17.0-23-generic
3) I go to sound test, I see the Output Device shows my speakers,
and the sound gauge appears to move when I press 'test', and I expect to hear
sound come out.
4) No sound comes out.
I checked for mute, volume level, etc.
Bluetooth speakers work.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.17.0-23.23~24.04.1-generic 6.17.13
Uname: Linux 6.17.0-23-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: willobeck 1543 F.... pipewire
willobeck 1547 F.... wireplumber
/dev/snd/seq: willobeck 1543 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat May 23 18:00:57 2026
InstallationDate: Installed on 2026-04-21 (33 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
MachineType: LG Electronics 16T90Q-K.AAC7U1
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/05/2022
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GP122
dmi.board.asset.tag: Type2Assettag
dmi.board.name: 16T90Q
dmi.board.vendor: LG Electronics
dmi.board.version: Type2Version
dmi.chassis.asset.tag: Type2Assettag
dmi.chassis.type: 31
dmi.chassis.vendor: Quanta
dmi.chassis.version: Type3Version
dmi.ec.firmware.release: 0.3
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGP122:bd05/05/2022:br5.25:efr0.3:svnLGElectronics:pn16T90Q-K.AAC7U1:pvrType1Version:rvnLGElectronics:rn16T90Q:rvrType2Version:cvnQuanta:ct31:cvrType3Version:skuEVO:
dmi.product.family: LG gram360
dmi.product.name: 16T90Q-K.AAC7U1
dmi.product.sku: EVO
dmi.product.version: Type1Version
dmi.sys.vendor: LG Electronics
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2154108
Title:
sound no longer comes out of my speakers on my LG Gram laptop
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