Public bug reported:
I am trying to use ubunt-bug / apport to report a gnome-shell crash on
26.04. I use the cli command:
ubuntu-bug /var/crash/<crashfile>
this opens a modal asking me if I want to submit the bug, I click Send
to submit the crashfile and the modal closes and no launchpad bug window
is opened. I cannot find any bug now in my name for the reported crash
making it impossible for me to provide any comment or track progress.
Comparatively, I used `ubuntu-bug apport` to file this bug, and it
opened progress windows to show gathering information, and the same "do
you want to send the report" window, and then it opened a launchpad
browser session so I could fill this bug out.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: apport 2.34.0-0ubuntu2
ProcVersionSignature: Ubuntu 7.0.0-15.15-generic 7.0.0
Uname: Linux 7.0.0-15-generic x86_64
NonfreeKernelModules: zfs
ApportLog:
INFO: apport (pid 2997148) 2026-06-23 09:22:02,738: called for global pid
398291, signal 6, core limit 0, dump mode 1
INFO: apport (pid 2997148) 2026-06-23 09:22:03,756: executable:
/usr/bin/gnome-shell (command line "/usr/bin/gnome-shell --mode=ubuntu")
INFO: apport (pid 2997148) 2026-06-23 09:22:12,292: wrote report
/var/crash/_usr_bin_gnome-shell.1384804106.crash
ApportVersion: 2.34.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 23 12:28:11 2026
InstallationDate: Installed on 2025-12-12 (193 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20250306)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/usr/bin/bash
TERM=screen-256color
XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: apport
UpgradeStatus: Upgraded to resolute on 2026-04-22 (62 days ago)
** Affects: apport (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute wayland-session
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https://bugs.launchpad.net/bugs/2157999
Title:
attemting to report a gnome shell crash with apport, but apport does
not open a window to actually file the bug
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