Please also ensure there are no locally-installed shell extensions
because those cause a lot of bugs:
cd ~/.local/share/gnome-shell/
rm -rf extensions
And then log in again.
** Package changed: mutter (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2160427
Title:
Gnome shell crashed unexpectedly and shows gdm.
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