apport information ** Tags added: apport-collected resolute
** Description changed: Hardware: HP Laptop 15-ef1013dx CPU: AMD Ryzen 7 4700U Kernel: 7.0.0-27-generic Ubuntu: 26.04 LTS Touchpad ELAN071A detected in I2C bus but fails to initialize. dmesg shows: i2c_hid i2c-ELAN071A:00: supply vdd not found, using dummy regulator i2c_hid i2c-ELAN071A:00: hid_descr_cmd failed i2c_hid i2c-ELAN071A:00: Failed to fetch the HID Descriptor Device visible at /sys/bus/i2c/devices/i2c-ELAN071A:00 uevent shows: waiting_for_supplier Touchpad works in Windows 11. + --- + ProblemType: Bug + ApportVersion: 2.34.0-0ubuntu2 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 26.04 + InstallationDate: Installed on 2026-02-12 (151 days ago) + InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007) + MachineType: HP HP Laptop 15-ef1xxx + Package: linux (not installed) + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> + ProcFB: 0 amdgpudrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-27-generic root=UUID=864a66ff-7bbc-4466-a366-77ebc86b2ee8 ro quiet splash "acpi_osi=Windows 2020" acpi=force ec_sys.write_support=1 crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M + ProcVersionSignature: Ubuntu 7.0.0-27.27-generic 7.0.6 + Tags: resolute + Uname: Linux 7.0.0-27-generic x86_64 + UpgradeStatus: Upgraded to resolute on 2026-05-24 (50 days ago) + UserGroups: docker + _MarkForUpload: True + dmi.bios.date: 04/16/2026 + dmi.bios.release: 15.79 + dmi.bios.vendor: AMI + dmi.bios.version: F.79 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 8707 + dmi.board.vendor: HP + dmi.board.version: 37.29 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.ec.firmware.release: 37.29 + dmi.modalias: dmi:bvnAMI:bvrF.79:bd04/16/2026:br15.79:efr37.29:svnHP:pnHPLaptop15-ef1xxx:pvr:rvnHP:rn8707:rvr37.29:cvnHP:ct10:cvrChassisVersion:sku364K3UA#ABA:pfa103C_5335KVHPNotebook: + dmi.product.family: 103C_5335KV HP Notebook + dmi.product.name: HP Laptop 15-ef1xxx + dmi.product.sku: 364K3UA#ABA + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2158549/+attachment/5981599/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2158549 Title: HP 15-ef1013dx ELAN071A touchpad not working - hid_descr_cmd failed To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2158549/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
