UPDATE - WORKAROUND FOUND

Machine: Dell Latitude 7390
GPU: Intel UHD Graphics 620 (Kabylake, device ID 5917)
OS: Linux Mint 22.3 (Ubuntu 24.04 base)
Kernel: 7.0.0-28-generic

Adding kernel parameter i915.enable_dpcd_backlight=0 to 
GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub fixes the issue.

Before fix:
- max_brightness: 1023
- Screen extremely dark even at 100% brightness
- Below 50% completely black
- Unusable without High Contrast accessibility mode

After adding i915.enable_dpcd_backlight=0:
- max_brightness: 7500 (restored to correct scale)
- All brightness levels working correctly
- Minimum brightness still visible
- Screen fully usable

Root cause appears to be kernel 7.0 defaulting to DPCD backlight 
control for eDP panels, which is not supported correctly on this 
hardware. Forcing PWM backlight control via enable_dpcd_backlight=0 
restores correct behavior.

To apply workaround:
sudo nano /etc/default/grub
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.enable_dpcd_backlight=0"
sudo update-grub
sudo reboot

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You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2161148

Title:
  [SRU] intel_backlight (i915/eDP AUX-DPCD) stops responding to live
  brightness writes in 7.0.0-28-generic (works in 6.17.0-40-generic)

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