Public bug reported:
Error encountered during upgrade from 24 LTS to 26 LTS
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: base-files 13ubuntu10.5
ProcVersionSignature: Ubuntu 6.8.0-146.146-generic 6.8.12
Uname: Linux 6.8.0-146-generic x86_64
ApportVersion: 2.28.3-0ubuntu0.1
Architecture: amd64
CasperMD5CheckResult: pass
CloudArchitecture: x86_64
CloudID: none
CloudName: none
CloudPlatform: none
CloudSubPlatform: config
Date: Fri Oct 9 11:16:27 2026
ErrorMessage: new base-files package pre-installation script subprocess
returned error exit status 1
InstallationDate: Installed on 2020-10-19 (2181 days ago)
InstallationMedia: Ubuntu-Server 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2.1
PythonDetails: N/A
RelatedPackageVersions:
dpkg 1.22.6ubuntu6.6
apt 2.8.3
SourcePackage: base-files
Title: package base-files 13ubuntu10.5 failed to install/upgrade: new
base-files package pre-installation script subprocess returned error exit
status 1
UpgradeStatus: Upgraded to noble on 2026-10-09 (0 days ago)
** Affects: base-files (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2170293
Title:
package base-files 13ubuntu10.5 failed to install/upgrade: new base-
files package pre-installation script subprocess returned error exit
status 1
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