Public bug reported:
sound output keeps switching from headset to handsfree, which has worse sound
quality (refer to attachment) when connected to bluetooth earbuds. when it
changed to handsfree, the option to change back to handset is gone.
this may support your debugging (output of bluetoothctl info):
Device C7:41:FD:D7:60:07 (public)
Name: inkax-T02C
Alias: inkax-T02C
Class: 0x00240404 (2360324)
Icon: audio-headset
Paired: yes
Bonded: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Vendor specific (00000000-0000-0000-0000-000000000000)
UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
UUID: Advanced Audio Distribu.. (0000110d-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb)
UUID: Handsfree (0000111e-0000-1000-8000-00805f9b34fb)
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
Modalias: bluetooth:v05D6p000Ad0240
ManufacturerData.Key: 0x7262 (29282)
ManufacturerData.Value:
32 32 78 78 11 22 33 44 55 66 aa bb 00 00 22xx."3DUf....
Battery Percentage: 0x50 (80)
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.14.0-37.37~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-37-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.3-0ubuntu0.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: family 1500 F.... wireplumber
/dev/snd/seq: family 1497 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME
Date: Sun Oct 11 02:47:49 2026
InstallationDate: Installed on 2025-12-31 (283 days ago)
InstallationMedia: Lubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
MachineType: Hewlett-Packard HP Stream 11 Pro Notebook PC
PackageArchitecture: all
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to noble on 2026-05-01 (163 days ago)
dmi.bios.date: 07/22/2016
dmi.bios.release: 15.10
dmi.bios.vendor: Insyde
dmi.bios.version: F.0A
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8023
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 54.12
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 54.18
dmi.modalias:
dmi:bvnInsyde:bvrF.0A:bd07/22/2016:br15.10:efr54.18:svnHewlett-Packard:pnHPStream11ProNotebookPC:pvrType1-ProductConfigId:rvnHewlett-Packard:rn8023:rvr54.12:cvnHewlett-Packard:ct10:cvrChassisVersion:skuL3Z44UT#ABA:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Stream 11 Pro Notebook PC
dmi.product.sku: L3Z44UT#ABA
dmi.product.version: Type1 - ProductConfigId
dmi.sys.vendor: Hewlett-Packard
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2026-05-28T10:39:22.100686
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "Screenshot from 2026-10-11 02-59-26.png"
https://bugs.launchpad.net/bugs/2170456/+attachment/6007986/+files/Screenshot%20from%202026-10-11%2002-59-26.png
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2170456
Title:
bluetooth earbuds keep switching sound output
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2170456/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
