To start with dpkg -l PKGNAME | cat is == dpkg -l PKGNAME so that's kinda weird. At least you want something like dpkg -l | grep PKGNAME since that'll pick up a lot more.
Personally, I would suggest getting rid of any CLI instructions for 1) and 2) and then link to a "How to check a package version" wiki page if more detail is needed. You have to remember that a lot of people won't know anything about Synaptic (or even how to find it necessarily) so you can't just point them to it. For 3) I think it's worth mentioning that people should provide *specific* steps of what they did. We get a lot of "it crashed" or "it's broken" You don't define "debugging". It might be helpful to use another term/phrase. More along the lines of information extraction rather than debugging. I would also put "get the source package name right" as 1). It's easy to skip over that because the eye goes to the list first. -- Bug reporting instuctions need humanising https://bugs.launchpad.net/bugs/185897 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs