Which version of Ubuntu are you using. Which version of bluez-utils is
installed?
Can you attach some screenshot indicating the problem you are facing.
Because it is not very clear from your description.
** Changed in: bluez-utils (Ubuntu)
Status: New => Incomplete
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Since the update from 2 or 3 days ago, which had the bluez-utils updates, I
have been unable to show any bluetoothe devices
https://bugs.launchpad.net/bugs/221233
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