2008/6/13 Sebastien Bacher <[EMAIL PROTECTED]>: > the informations you attached are about totem-xine, could you open a > different bug about totem-gstreamer
Only if I can be at least somewhat sure isn't going to be closed immediately after I file it. > > where did you get instruction saying to attach crash informations not > using apport? The point is, that no-where was I informed to use apport. I'm sure somewhere it's mentioned, but certainly not on the pages I came along while submitting the bug. And I did read several pages and help screens. http://www.ubuntu.com/community/ReportProblem the screens from https://launchpad.net/ubuntu/+filebug#form-start https://wiki.ubuntu.com/DebuggingProcedures Those are the pages I can find about reporting bugs. "apport" can not be found anywhere. Not knowing I was supposed to use apport, I tried to be as helpful as possible, appended the core dump along with gdb backtraces and the lot. > the reason why submitters are asked to use apport It would be better to ask them to do that during the submittion proces, not after. > that's > because it does the automatic debug retracing so users don't have to > install debug variants, But I already did that. > and this way the crash is registered in the > database for automatic duplication If users report bugs without including requested information, I can understand that this enoys the developers and that they sometimes quickly close bugs. But you ou don't request apport reports to the users before they file a bug (or while they read how to file a bug). -- segfault and failure to find codec for some .mpg's https://bugs.launchpad.net/bugs/239314 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
