Hi,

maybe the keyboard layout used by the display manager's greeter doesn't
fit the used keyboard. Perhaps the used greeter has got a panel that
allows to change the keyboard layout at login and it might be that this
can be changed by accident with the mouse wheel.

Some GUI designs are tricky. Very often users of the Evolution mail
client fear that they have lost all their read emails, but actually they
just changed a filter with the mouse wheel by accident, so that only
unread emails are shown.

Back to the keyboard layout. I for example use a German keyboard. If an
English keyboard layout is expected, some chars that are available by
both keyboards are assigned to different keys, y vs z, - vs /, _ vs ?
etc. If so, you can still log in, you just need to type different keys.

Regards,
Ralf

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