On Mon, Oct 14, 2019 at 12:13:30PM +0100, Colin Watson wrote: > About ten years ago [1] [2], Launchpad was changed so that, if people > try to file a bug on Ubuntu directly via the web, then they're instead > redirected to https://help.ubuntu.com/community/ReportingBugs which > explains how to file a bug using the appropriate tools. Some way down, > this explains how to file bugs manually and bypass this redirection. > > At the time, this change was described as an experiment. I think it's > worth having a look at this and seeing if we can tweak it to reduce some > sources of frustration. > > I think we could consider other approaches in the Launchpad UI to give > people a nudge towards good local bug-reporting tools while being > slightly less user-hostile to people who know what they're doing about > bugs in general but not about Ubuntu's processes. I have two specific > independent ideas that I'd like to submit for consideration: > > * Rearrange the UX for reporting bugs on Ubuntu as a non-member of > ~ubuntu-bugcontrol so that it presents the reference to ReportingBugs > and the advice to use ubuntu-bug in a way that's hard to ignore but > that can still be skipped.
Back in 2010 there was some discussion on this issue, and Deryck Hodge had a proposal to make the UX follow a "Your bug is X% complete" style, maybe conceptually similar to this suggestion, which was captured as a "Bugs Q&A" story: https://dev.launchpad.net/Bugs/BugQ%26A Fairly rough concept there, but apparently was included for the LP 4.0 roadmap (https://dev.launchpad.net/VersionFourDotO/Stories). Bryce -- ubuntu-devel mailing list ubuntu-devel@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel