This is a true story. I received the email a few days ago, copied 
below (edited for anonymity) from someone I met  some months ago.
It may be useful for analysis of the background, marketing actions, 
assessment of motivations and needs, etc.

====================================================
We had a chat about Ubuntu a couple of months ago at (location), at
long last I have got round to installing Ubuntu on my old PC and I am 
amazed
how fast the old girl now is!

No doubt Ubuntu users already know that, at the moment in the old PC I 
have
2 250GB HDDs, so I left Windows XP on the c drive and have now installed
Ubuntu on the D drive.

Only downside at the moment I have to hit F11 to change the boot sequence
but that is no big deal, it boots up nearly as fast as my new Windows 7, I
need to do a speed check over the weekend.  I will probably set the 
BIOS to
boot straight from the D drive.

I have got the sound and mouse working, initially the mouse was a square
blob but it is okay now.

Next job is to get the printer working,  it has given me the incentive to
look out for a second hand laptop so I can install Ubuntu on it.

When is your next get together on Ubuntu, I will see if I can make it.

So far very impressed, got some more playing around to do but so far so
good.
====================================================

Background:
Over a year ago I gave a talk on living without Microsoft to a 
computer club, in which I am also a member. The talk and demonstration 
went well, including when, after some time of talk and projector use 
and video (20 minutes of Eben Moglen), I turned the PC tower around to 
show that the machine did not have any hard drive connected (live CD 
of course).

The audience were ordinary MS only users, and not at all technically 
qualified. One  person asked if he could use his photoshop, and was 
horrified that he would waste his 'investment' (his word) in the 
program. He also asserted critically that Eben Moglem was obviously 'a 
rabid socialist' (his words). I could see that some more work might be 
needed to move him towards FOSS...... a few other club members 
expressed mild interest but  were obviously not confident nor well 
motivated to act.

Because the normal content of the club meetings are of no interest to 
me at all (Windows), I rarely attend, however I did email the members 
list when I began offering Ubuntu Hour meet ups:

================================
If anyone has an interest in learning more about the popular
alternative to Windows called 'Ubuntu' then they may like to know that
there is a Ubuntu 'Hour' meetup [at location, time, date].
https://wiki.ubuntu.com/Hour
This is intended to be a public event, albeit very low attendance
expected at this stage. It is not restricted to [club] members.
================================

To my delight, one person attended, from the club. This meetup was in 
January 2010.
The attender had previously tried gnu/linux some years ago without 
success and wanted to try again. He was impressed by what he saw on my 
eeepc - xandros, UNR and Ubuntu
8.04, multi boot etc.

This is the person who has now, months later, actually used the CD he 
got from me at the January meetup.

Conclusions:
The timescale is notable. It is quite long. From an unsucessful trial 
of GNU/Linux some years ago, to a targeted advertised meetup, then 7 
months pass until an actual installation. It is interesting the person 
said it was a 'couple of months ago'.

The person had tried GNU/Linux years ago, so he was open to change and 
already partly motivated towards an alternative. Over those years, the 
public profile of GNU/Linux ('advertising', 'education') did 
successfully seed knowledge to this person.

Although it is my practice to offer direct help to anyone wanting it, 
he obviously decided to do it himself, probably in isolation. I have 
noticed this trait in many semi technical Windows users. They are 
confident about doing stuff, Windows use can facilitate an actual over 
confidence so that say, for example when something  (burning an ISO?) 
goes wrong, they shrink back, confidence undermined into familiar 
territory. They do NOT seem to want to attend  LUG meetings nor (in my 
experience) use Ubuntuforums.

Local meetups are useful, such as the Ubuntu Hour initiative, 
particularly as Ubuntu popularity increases (otherwise population 
density is so low that no one turns up)

I note that he used a spare PC, (I do not know how old) not his usual 
PC. This is exactly what I did, years ago when I first installed 
GNU/Linux.

I note he still needs and will appreciate, newcomer level support.

Further  comment
I am in email contact with him, with supportive content, and still an 
offer of direct meeting, although the Ubuntu Hour itself is not 
available with me at present.

Technically I find it mysterious about the booting conditions he 
reports, but I know nothing of  exactly how he installed, or anything 
further. If the windows drive was in place during the install, for 
example. Or if the PC is connected to the internet even. I have never 
had to define a bios boot sequence as he suggests. But that is another 
story and off topic in this list.
-- 
alan cocks
Ubuntu user

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