Hi Alexander. Are you using a file manager app to look for them? Because files beginning with a . are hidden. So you need to turn that on to see them. I can't find a way to do that right now. :-(
But use the Go to function in the right upper menu, and go to '/home/phablet/.config/' and maneuver regularly from there. Good luck! Den ons. 22. jun. 2016, 15.47 skrev Alexander <alexanderki...@gmail.com>: > The directories you mentioned do not exist on my phone?!? I uninstalled > the app and installed it again. Same issue and the directories still don't > exist. Perhaps somehow they went away and the app does not check on first > run because it comes installed as default? > > How can I manually create those directories and put into them what the app > expects to be starting? Can somebody with a Aquaris 5 just send me the > contents of those two directories from his phone so i can see what happens? > Seems the way forward or are there other ideas? > > Cheers Alexander > > > On 22.06.2016 14:06, Andrew Hayzen wrote: > > Hi Alexander, > > Firstly I'm sorry to hear that you are having this bad experience and hope > we can resolve the issue. > > The locations that the music app stores configuration files are as follows: > ~/.config/com.ubuntu.music/ (for general settings) > ~/.local/share/com.ubuntu.music/ (for databases of your playlists) > > This issue could be due to a stale lock file bug [0], I would be > interested to know if there are any files ending .lock in those directories > (if there are try deleting just the .lock files and relaunching the app). > > Otherwise try deleting all the files in the directories to see if the app > launches correctly (in this case it might be useful to take a copy of the > files so we can debug later). > > Let me know if you need additional help removing the relevant files. > > Thanks, > > Andrew > > 0 - https://bugs.launchpad.net/canonical-devices-system-image/+bug/1576989 > > On 22 June 2016 at 12:26, Alexander <alexanderki...@gmail.com> wrote: > >> Hello folks! >> >> The Music App refuses to start past the load screen and just shuts down. >> Aquaris E5, OTA 11. >> >> I would like to try and delete all its settings and files and have it >> re-initialise to see if it helps, but I can't seem to find all the files. >> >> Can somebody please point me in the right direction? >> >> Cheers, >> >> Alexander >> >> -- >> Mailing list: https://launchpad.net/~ubuntu-phone >> Post to : ubuntu-phone@lists.launchpad.net >> Unsubscribe : https://launchpad.net/~ubuntu-phone >> More help : https://help.launchpad.net/ListHelp >> > > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : ubuntu-phone@lists.launchpad.net > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp >
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