On Mon, Aug 6, 2012 at 6:20 AM, Matthew Paul Thomas <m...@canonical.com> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Sebastien Bacher wrote on 06/08/12 12:48: >> >> Le 06/08/2012 13:04, Matthew Paul Thomas a écrit : >>> >>> - It makes relaunching a crashed application much easier. >> >> Right, most of the issues we get are with services and not >> applications though > > That isn't true, unless today is a freak exception. Right now, out of > the 50 most common errors, only 17 are from services. The rest are > from applications.
Isn't that _reported_ errors? Do you have any numbers for error popups that have been dismissed? Personally, I almost always dismiss the system error popups. They are vaguely worded and usually for the same problem in mission-control. The application errors, on the other hand, are upfront about what is broken. It's likely I have just seen that application crashing. I know (and care about) whatever is going on. Oh, it also helps that lots of background stuff loves to crash during shutdown / suspend / resume (resulting in crash popups when I log in), while application crash popups are at slightly less annoying, and more meaningful, moments. I'm willing to accept that I could be an exception, but I suspect the numbers of reported errors might be biased in this way. I don't run a computer lab, but I did upgrade someone's computer to Ubuntu 12.04. A few days later, I felt like a total jerk as I stepped him through disabling error popups using terminal commands. (I think he opened xterm instead of gnome-terminal, too). After that, he has been very happy with the system. It isn't that he doesn't like helping: he just doesn't want to be bothered about it, at random, by some popup that reads like the sky is falling. He has work to do, and he likes to focus on it rather than his computer. That's why he switched to Ubuntu a few years ago. -- Dylan PS: For what it's worth, Microsoft's Action Centre thing from Windows 7 might actually be an interesting model for this. It is mostly a useless thing that nags people to set up backups, but it also has a nice bit that lists collected system errors. It's useful to actually diagnose problems that are occurring. In Ubuntu all we seem to do is nag the user to report errors (which are promptly forgotten), and there's no real sense of getting something back for the trouble. What if that data was aggregated locally, too, so a user could see that a particular component is crashing really frequently? Or report issues from crash popups that had been previously dismissed? It might make the whole thing more agreeable ;) -- Ubuntu-release mailing list Ubuntu-release@lists.ubuntu.com Modify settings or unsubscribe at: https://lists.ubuntu.com/mailman/listinfo/ubuntu-release
