On 17/10/2010 11:48, alan c wrote: > On 16/10/10 22:52, Daniel Case wrote: >> Would help if I could, I'm based near Doncaster though...I went to Ayr once, >> lovely place :) >> Could you try to help them via remote assistance as well as phone Al? > Unfortunately the current problem is display related and their limited > technical experience means that it is almost impossible for them to > describe usefully. I do not have a remote access. I have used gitso > with others in the past which is good for non display stuff. I am not > experienced much in remote access anyway, except basic gitso. > > They have just purchased a new laptop to supplement the desktop > machine, and are still interested in having the laptop also dual boot. >
Have a look at TeamViewer - it's very very easy to use and needs nothing installed on their machine. There's a Linux version of it been released recently. http://www.teamviewer.com/download/index.aspx BTW I'm in the Staffordshire Moorlands. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/