On 17/10/2010 11:48, alan c wrote:
> On 16/10/10 22:52, Daniel Case wrote:
>> Would help if I could, I'm based near Doncaster though...I went to Ayr once,
>> lovely place :)
>> Could you try to help them via remote assistance as well as phone Al?
> Unfortunately the current problem is display related and their limited
> technical experience means that it is almost impossible for them to
> describe usefully. I do not have a remote access. I have used gitso
> with others in the past which is good for non display stuff. I am not
> experienced much in remote access anyway, except basic gitso.
>
> They have just purchased a new laptop to supplement the desktop
> machine, and are still interested in having the laptop also dual boot.
>

Have a look at TeamViewer - it's very very easy to use and needs nothing 
installed on their machine. There's a Linux version of it been released 
recently.
http://www.teamviewer.com/download/index.aspx

BTW I'm in the Staffordshire Moorlands.


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