On 22/06/11 19:47, Barry Titterton wrote:
On Wed, 2011-06-22 at 11:52 +0100, alan c wrote:
On 22/06/11 09:14, Jon Reynolds wrote:
> Either way, I wish my Dad would just let me put Ubuntu on there and
Do you intend to support his use of non free software when you
obviously feel strongly about it?
If any of my family, or friends want my support for their PCs, it
*only* comes if they are using Ubuntu, no way for Windows. Although if
they use Windows, that is their choice.
My own life is too short to spend time supporting something I dislike
for many reasons.
[...]
I help local Windows users but try to get in a comment like "you
wouldn't have had this problem with Ubuntu". I see it as a form of
evangelism.
There is one women whose machine got borked by a virus, who is now
considering giving Ubuntu a try.
Barry T
That is good if you do have the time, it is just that Windows stuff
can take an enormous time and effort. I do support your view to make
relationships and for people to gain confidence in you. However, I am
pretty busy supporting friends who are now using Ubuntu so time spent
on Windows support without a high chance of conversion is a no no.
Also, when taking a broader view, people will take an easy route. Why
not just continue to use (Windows) something when the free support
just keeps coming? That supporting Windows takes ten times the effort
of supporting Ubuntu is not something they would care about.
I used to run a free facility for a local age concern. Volunteers
helping others. Very successful, and over three years literally
thousands of sessions. I then discovered (Ubuntu). But people only
wanted Windows. It was all that their friends and family used.
How to make Ubuntu more available? I had to decide. I decided to leave
them to their chosen fate, in the hands of others, and only to
continue to support the alternative, Ubuntu, which was in my view more
valuable in changing the available ecosystem.
--
alan cocks
Ubuntu user
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