Oh ok, definitely.....I'll e-mail you later to chat about it......

thank you

John

On 02/12/11 15:38, Gareth France wrote:
That's convenient, I'm in South Bucks so not too far. Let me know if you ever fancy meeting up for a coffee or whatever and we'll see if wecan crack it.

On Fri, Dec 2, 2011 at 3:35 PM, scoundrel50a <scoundrel...@gmail.com <mailto:scoundrel...@gmail.com>> wrote:

    Hi I live in London.....


    On 02/12/2011 15:26, Gareth France wrote:
    Where are you based? Maybe I can help

    On Fri, Dec 2, 2011 at 3:23 PM, scoundrel50a
    <scoundrel...@gmail.com <mailto:scoundrel...@gmail.com>> wrote:

        If I could find somebody to teach me how to run Ubuntu
        properly, and be able to use the Terminal to fix problems, I
        would gladly help in support, but I just dont know enough....






        On 02/12/2011 15:18, Gareth France wrote:
        I don't want to pick on them and I have to say I'm
        considering the merits of paying for one of their support
        subscriptions to aid my business. Would having access to
        their knowledgebase and someone at the end of the phone be a
        useful asset alongside the free community support? I suppose
        I'll only find out by giving it a go.

        On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake
        <ubuntu-advertis...@gmx.com
        <mailto:ubuntu-advertis...@gmx.com>> wrote:

            On 02/12/11 14:32, scoundrel50a wrote:

                But that paid support (the one that costs £80 odd)
                in Canonical, has a 3 day waiting for non important
                answers, so you could be needing help, ask a
                question, it could take up to three days to answer


            Oh, and Microsoft offers better?  Please.  The only way
            people used to get support was from the trader from whom
            they bought the product.  Computer stores made their
            money because they offered good support.  But they paid
            dearly for their knowledge-base because they had to buy
            training in.  You can do the same - or you can build it
            for yourself within the community along with the rest of
            us.  Personally, I've never found a support-base as good
            as when I joined the Ubuntu community (and the local
            Linux user group), and I've tried to offer whatever I
            can in return.  There's many a good trader who relies on
            the community and the many excellent wiki pages to build
            corporate knowledge, so why pick on Canonical?

            Regards,        Barry.

-- Barry Drake is a member of the the Ubuntu Advertising team.
            http://ubuntuadverts.org/



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