On 22 February 2012 14:18, Dino T. <d...@dinot.co.uk> wrote: > He didnt know the logo but a simple "click the top left icon then type the > name of the program" couldn't have been said? I got my dad at 68 years old > to do that easily over the phone. >
Hello, If you weren't there and you were trying to explain that it's not as easy as it sounds. I said "click the ubuntu logo on the top of the left hand side of the screen" He returned to me "it just flashes a box". He was double clicking, so I asked him to single click and the box popped up, no problem. He was presented with a lot of icons and things for different parts of Unity, he didn't understand the concept of searching for the program he was after so I had to explain that, and explain that he couldn't open a list, which was his main goal. -- Regards, Kris Douglas. www.krisd.eu -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/