On 23/07/16 13:10, alan c wrote: > Sorry I can't help in person, however, just a reminder that under many > circumstances, the program Teamviewer is free of charge for amateur, > non business use. I have used it for remote friends, on one occasion > a friend had moved to France for some years. > > It works well, if sometimes slow on the link. > > In an extreme case: > If the remote novice had a completely separate spare machine, which > could be simply wiped etc with no worry of lack data backup etc and > loss of home internet (if an install somehow got screwed) then it is > even possible to do a fresh install by remote, via Teamviewer, caviat: > the remote friend would need to be calm accurate on keyboard, and have > good systematic use of the parallel phone conversation. Also at > (least) one key stage, a machine restart etc is needed, also the > install disk is best used at the remote location etc. With one very > systematic remote friend I have actually done this, it worked. However > some friends are nervous and may find difficulty in following an > instruction confidently. > > Good luck >
Hi Alan, Thanks for the tip about Teamviewer. My friend is a very nervous novice so I don't want to put too much pressure on him. I have found another friend who is a tech confident Windows user and is willing to have a go at helping with the install (perhaps another convert?). Cheers, Barry T -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/