Public bug reported: Binary package hint: xorg
When I use ubuntu-bug to report bugs on xorg-related packages (unity, compiz, xorg), I'm presented with this question: Development is completed for the 'natty' version of Ubuntu, so you should use technical support channels unless you know for certain it should be reported here? If I found a bug that I want to report, the only applicable yes option is "Yes, The problem began after doing a system software update." This implies that the developers are interested in regressions, but not new bugs. More information on the askubuntu question here: http://askubuntu.com/questions/39358/why-does-ubuntu-bug-imply-that-i -shouldnt-report-bugs-for-compiz-and-unity Brian Murray said it's due to xorg's apport hook and I was asked to report this bug. It's frustrating as a user to run ubuntu-bug to report a bug, then be told to go to askubuntu, then be told there that it's a bug and you should report it. However, I also want developers to spend their available time fixing real bugs. Perhaps if the hook added a "tech-supported" tag to bugs that had already gone through tech support so that those bugs can rise to the top? Or if you could import an AskUbuntu question into a bug report so it feels like asking on AskUbuntu is an important step in the bug reporting process. (Yes, copy-paste does most of that, but I think psychologically it's very different.) ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: xorg 1:7.6+4ubuntu3 ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 Uname: Linux 2.6.38-8-generic x86_64 NonfreeKernelModules: wl Architecture: amd64 CompizPlugins: [core,bailer,detection,composite,opengl,decor,gnomecompat,snap,mousepoll,vpswitch,regex,extrawm,grid,imgpng,compiztoolbox,text,move,place,resize,wall,session,animation,unitymtgrabhandles,expo,workarounds,ezoom,staticswitcher,fade,scale,unityshell,scaleaddon,scalefilter] CompositorRunning: compiz DRM.card0.DP.1: status: disconnected enabled: disabled dpms: Off modes: edid-base64: DRM.card0.LVDS.1: status: connected enabled: enabled dpms: On modes: 1366x768 edid-base64: AP///////wAw5AFwAAAAAAASAQOAIhN4Ck6FnltVlSYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZPhxWoFAAFjAwIDUAWMIQAAAZAAAA/gBENjY5SoExNTZXSDIKAAAAAAD//////////wEBCiAgAME= DRM.card0.VGA.1: status: disconnected enabled: disabled dpms: Off modes: edid-base64: Date: Fri May 6 13:57:18 2011 DistUpgraded: Fresh install DistroCodename: natty DistroVariant: ubuntu DkmsStatus: bcmwl, 5.100.82.38+bdcom, 2.6.38-8-generic, x86_64: installed GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02aa] Subsystem: Dell Device [1028:02aa] InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) MachineType: Dell Inc. Inspiron 1545 ProcEnviron: LANGUAGE=en_CA:en LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=19e6b2b5-cf83-4ea1-9103-e65b2b680694 ro quiet splash vt.handoff=7 Renderer: Unknown SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/13/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 0G848F dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA07:bd05/13/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 1545 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2 version.ia32-libs: ia32-libs 20090808ubuntu13 version.libdrm2: libdrm2 2.4.23-1ubuntu6 version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2 version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug compiz-0.9 natty running-unity ubuntu -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/778758 Title: The apport hook discourages new bug reports _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp