The problem still happens, when the laptop lid is closed and an external monitor is connected.
Details: - same laptop as in original report - USB mouse and keyboard connected - external monitor connected (HDMI-DVI cable) - Hyundai W241D Steps: - close laptop lid - boot Ubuntu 11.04 desktop i386 ISO (on a USB stick) - when booted, check screen resolution It is 1024x768 and the The Monitor Preferences again offers only these 3 resolutions: 1024x768 800x600 640x480 If the laptop is booted with lid open and the external monitor is attached when it is fully booted, the resolution used on the external monitor is correct (1920x1200). ** Description changed: Binary package hint: xorg I boot the live environment from an USB stick, using the ubuntu-10.10-desktop-i386.iso The desktop comes up in 1024x768 instead of the monitor resolution of 1680x1050. - The Monitor Preferences offes only these 3 resolutions: + The Monitor Preferences offers only these 3 resolutions: 1024x768 800x600 640x480 Hopefully the attached logs&co tell all the needed information. The HW is a Toshiba L500-13T laptop, having a ATI Mobility Radeon™ HD 4570 Maybe related to Bug #654831 ProblemType: Bug DistroRelease: Ubuntu 10.10 Package: xorg 1:7.5+6ubuntu3 ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4 Uname: Linux 2.6.35-22-generic i686 Architecture: i386 DRM.card0.DisplayPort.1: - status: disconnected - enabled: disabled - dpms: On - modes: - edid-base64: + status: disconnected + enabled: disabled + dpms: On + modes: + edid-base64: DRM.card0.HDMI_Type_A.1: - status: connected - enabled: enabled - dpms: On - modes: 1680x1050 1680x1050 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400 - edid-base64: AP///////wAebXhWXLEEAAITAQPqMSB46q7FoldKnCUSUFSna4CVAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaITmQMGIaJ0BosDYA2igRAAAcAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABXMjI0MgogICAgICAgAFg= + status: connected + enabled: enabled + dpms: On + modes: 1680x1050 1680x1050 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400 + edid-base64: AP///////wAebXhWXLEEAAITAQPqMSB46q7FoldKnCUSUFSna4CVAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaITmQMGIaJ0BosDYA2igRAAAcAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABXMjI0MgogICAgICAgAFg= DRM.card0.LVDS.1: - status: connected - enabled: enabled - dpms: On - modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480 - edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8= + status: connected + enabled: enabled + dpms: On + modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480 + edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8= DRM.card0.VGA.1: - status: disconnected - enabled: disabled - dpms: On - modes: - edid-base64: + status: disconnected + enabled: disabled + dpms: On + modes: + edid-base64: Date: Wed Oct 13 08:33:42 2010 GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007) MachineType: TOSHIBA Satellite L500 ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper iso-scan/filename=/hostname-10.10-desktop-i386.iso splash quiet -- ProcEnviron: - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANG=en_US.UTF-8 + SHELL=/bin/bash SourcePackage: xorg Symptom: display dmi.bios.date: 05/06/2010 dmi.bios.vendor: TOSHIBA dmi.bios.version: V2.10 dmi.board.name: KSWAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV2.10:bd05/06/2010:svnTOSHIBA:pnSatelliteL500:pvrPSLJ3E-01801FY4:rvnTOSHIBA:rnKSWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite L500 dmi.product.version: PSLJ3E-01801FY4 dmi.sys.vendor: TOSHIBA glxinfo: Error: [Errno 2] No such file or directory system: - distro: Ubuntu - codename: maverick - architecture: i686 - kernel: 2.6.35-22-generic - --- + distro: Ubuntu + codename: maverick + architecture: i686 + kernel: 2.6.35-22-generic + --- Architecture: i386 CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell] CompositorRunning: compiz DRM.card0.DP.1: - status: disconnected - enabled: disabled - dpms: On - modes: - edid-base64: + status: disconnected + enabled: disabled + dpms: On + modes: + edid-base64: DRM.card0.HDMI.A.1: - status: connected - enabled: enabled - dpms: On - modes: 1920x1200 1600x1200 1680x1050 1280x1024 1280x1024 1024x768 1024x768 1024x768 800x600 800x600 800x600 720x576 640x480 640x480 640x480 720x400 - edid-base64: AP///////wAhNAN9Q0EyAR4RAQOANCB4Cu+Vo1RMmyYPUFStzwDRAKlAswCBgAEBAQEBAQEBKDyAoHCwI0AwIDYACEAhAAAaSD9AMGKwMkBAwBMACEAhAAAeAAAA/QA7TB5TEgAKICAgICAgAAAA/ABXMjQwRCBEVkkKICAgATMCAxxxSZAUExIFBAMCASMJBweDAQAAZQMMABAAjArQkCBAMSAMQFUAE44hAAAYAR2AGHEcFiBYLCUAxI4hAACeAR0AclHQHiBuKFUAxI4hAAAejArQiiDgLRAQPpYAxI4hAAAYjArQiiDgLRAQPpYAE44hAAAYAAAAAAAAAAAAxA== + status: connected + enabled: enabled + dpms: On + modes: 1920x1200 1600x1200 1680x1050 1280x1024 1280x1024 1024x768 1024x768 1024x768 800x600 800x600 800x600 720x576 640x480 640x480 640x480 720x400 + edid-base64: AP///////wAhNAN9Q0EyAR4RAQOANCB4Cu+Vo1RMmyYPUFStzwDRAKlAswCBgAEBAQEBAQEBKDyAoHCwI0AwIDYACEAhAAAaSD9AMGKwMkBAwBMACEAhAAAeAAAA/QA7TB5TEgAKICAgICAgAAAA/ABXMjQwRCBEVkkKICAgATMCAxxxSZAUExIFBAMCASMJBweDAQAAZQMMABAAjArQkCBAMSAMQFUAE44hAAAYAR2AGHEcFiBYLCUAxI4hAACeAR0AclHQHiBuKFUAxI4hAAAejArQiiDgLRAQPpYAxI4hAAAYjArQiiDgLRAQPpYAE44hAAAYAAAAAAAAAAAAxA== DRM.card0.LVDS.1: - status: connected - enabled: enabled - dpms: On - modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480 - edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8= + status: connected + enabled: enabled + dpms: On + modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480 + edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8= DRM.card0.VGA.1: - status: disconnected - enabled: disabled - dpms: On - modes: - edid-base64: + status: disconnected + enabled: disabled + dpms: On + modes: + edid-base64: DistUpgraded: Fresh install DistroCodename: natty DistroRelease: Ubuntu 11.04 DistroVariant: ubuntu GdmLog1: - + GdmLog2: - + GraphicsCard: - ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553] (prog-if 00 [VGA controller]) - Subsystem: Toshiba America Info Systems Device [1179:ff80] + ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553] (prog-if 00 [VGA controller]) + Subsystem: Toshiba America Info Systems Device [1179:ff80] LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1) MachineType: TOSHIBA Satellite L500 Package: xorg-server (not installed) ProcEnviron: - LANGUAGE=en_US:en - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_US:en + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper iso-scan/filename=/hostname-11.04-desktop-i386.iso splash quiet -- ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2 Renderer: Unknown Tags: natty running-unity ubuntu compiz-0.9 Uname: Linux 2.6.38-8-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 05/06/2010 dmi.bios.vendor: TOSHIBA dmi.bios.version: V2.10 dmi.board.name: KSWAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV2.10:bd05/06/2010:svnTOSHIBA:pnSatelliteL500:pvrPSLJ3E-01801FY4:rvnTOSHIBA:rnKSWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite L500 dmi.product.version: PSLJ3E-01801FY4 dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2 version.libdrm2: libdrm2 2.4.23-1ubuntu6 version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2 version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7 ** Changed in: xorg-server (Ubuntu) Status: Expired => New -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/659764 Title: 1024x768 instead of monitor native resolution _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp