apport information
** Tags added: apport-collected compiz-0.9 ubuntu
** Description changed:
While libreoffice is running, the whole system crashes randomly. There is no
regularity and it happens at least with libreoffice writer, calc, draw and
impress. It happens, even when the libreoffice window is not focused or on top
of other windows. Sometimes it happens after minutes, sometimes after hours. I
can not see any relation to the functions I use in libreoffice. It happens
also, when working with some very basic spreadsheets without importing
pictures, graphs or whatsoever.
Also, I can not detect any significant changes in CPU or memory usage, just
before it happens.
I can only tell, that it might be a bug in libreoffice, as this only
happens while libreoffice is running. I am observing this for about half
a year now.
The symptoms:
* Everything is frozen. The windows and buttons do not react any more.
Actually I think the mouse disappears (I am not sure on that).
* I can not change to an other terminal.
* I case some sound or music was playing it continues.
* I can not restart X via CTRL+ALT+BACKSPACE any more
The only thing I can do is to switch off my computer (by pressing the power
button for a long time).
This bug makes libreoffice unreliable on this system and working with it
can be quite frustrating, as all unsaved changes are lost!
$lsb_release -rd
Description: Ubuntu 11.04
Release: 11.04
$apt-cache policy libreoffice
libreoffice:
Installiert: (keine)
Kandidat: 1:3.3.4-0ubuntu1
Versionstabelle:
1:3.3.4-0ubuntu1 0
500 http://de.archive.ubuntu.com/ubuntu/ natty-updates/universe amd64
Packages
1:3.3.2-1ubuntu4 0
500 http://de.archive.ubuntu.com/ubuntu/ natty/universe amd64 Packages
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: libreoffice-core 1:3.3.4-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-13.55-generic 2.6.38.8
Uname: Linux 2.6.38-13-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Date: Mon Feb 27 02:01:11 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
LANGUAGE=de_DE:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to natty on 2011-09-25 (154 days ago)
+ ---
+ Architecture: amd64
+ CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: compiz
+ DistUpgraded: Log time: 2011-09-25 16:06:46.298574
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ DkmsStatus:
+ bcmwl, 5.100.82.38+bdcom, 2.6.38-12-generic, x86_64: installed
+ bcmwl, 5.100.82.38+bdcom, 2.6.38-13-generic, x86_64: installed
+ bcmwl, 5.100.82.38+bdcom, 2.6.38-11-generic, x86_64: installed
+ EcryptfsInUse: Yes
+ GraphicsCard:
+ Intel Corporation 2nd Generation Core Processor Family Integrated Graphics
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company Device [103c:161d]
+ InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
+ MachineType: Hewlett-Packard HP ProBook 6460b
+ NonfreeKernelModules: wl
+ Package: xorg 1:7.6+4ubuntu3.2
+ PackageArchitecture: amd64
+ ProcEnviron:
+ LANGUAGE=de_DE:en
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-13-generic
root=UUID=591551af-239b-442e-a423-f8ee2f1975c5 ro vga=799 quiet splash
vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-13.55-generic 2.6.38.8
+ Renderer: Unknown
+ Tags: natty ubuntu compiz-0.9
+ Uname: Linux 2.6.38-13-generic x86_64
+ UpgradeStatus: Upgraded to natty on 2011-09-25 (154 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 04/27/2011
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68SCE Ver. F.03
+ dmi.board.name: 161D
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 97.40
+ dmi.chassis.asset.tag: CNU1234JXQ
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias:
dmi:bvnHewlett-Packard:bvr68SCEVer.F.03:bd04/27/2011:svnHewlett-Packard:pnHPProBook6460b:pvrA0001D02:rvnHewlett-Packard:rn161D:rvrKBCVersion97.40:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP ProBook 6460b
+ dmi.product.version: A0001D02
+ dmi.sys.vendor: Hewlett-Packard
+ version.compiz: compiz 1:0.9.4+bzr20110606-0ubuntu1~natty2
+ version.ia32-libs: ia32-libs 20090808ubuntu13
+ version.libdrm2: libdrm2 2.4.23-1ubuntu6
+ version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2.1
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2.1
+ version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3.2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4.1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7.3
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:0.0.16+git20110107+b795ca6e-0ubuntu7
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/941708/+attachment/2787345/+files/BootDmesg.txt
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https://bugs.launchpad.net/bugs/941708
Title:
system crashes (freezes) while LibreOffice is running
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