I posted a support question in the launchpad answers area and was
advised by someone there to contact you guys regarding my problem. To
save recreating another post and to limit confusion I have just included
the link to my original post and the replies on Launchpad. If you could
take a look at them and let me know if you need more information or
further action from me.
https://answers.launchpad.net/ubuntu/+question/190522
Hoping you can give me some help in fixing these problems.
Many thanks for your help.
nick
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