apport information
** Tags added: apport-collected saucy ubuntu
** Description changed:
After upgrading from ubuntu 13.04 to 13.10 the touchpad on my Acer
Aspire 5720 laptop is no longer recognised by the kernel.
Running xinput I get:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=12 [slave pointer
(2)]
⎜ ↳ MCE IR Keyboard/Mouse (ene_ir) id=13 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Power Button id=8 [slave
keyboard (3)]
↳ Sleep Button id=9 [slave
keyboard (3)]
↳ Acer Crystal Eye webcam id=10 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave
keyboard (3)]
↳ ENE eHome Infrared Remote Receiver id=14 [slave
keyboard (3)]
System Settings > Mouse & Touchpad only shows settings for mice (no touchpad
settings present).
Using Google I see various other reports of the same problem on
different laptops and the consensus is that it is a problem with the
kernel NOT with synaptics.
***The Acer Aspire 5720 has three physical buttons below the touchpad***
- Left, Right, and a middle 4-way button, which has previously always
worked for scrolling up/down/left/right. Only up and down works but it
only "scrolls" up or down one line at a time (no continuous scrolling by
holding the up/down button down).
I have managed to get a partial fix by adding "options psmouse
proto=imps" to /etc/modprobe.d/options.conf and then running:
sudo modprobe -r psmouse
sudo modprobe psmouse
That gets the physical middle button scrolling up/down working correctly
but still no left/right scroll and no way to turn off touchpad tap to
click (Grrr! Grrr! and thrice Grrr!)
Help!
+ ---
+ ApportVersion: 2.12.5-0ubuntu2.1
+ Architecture: i386
+ DistUpgraded: 2013-10-18 16:47:07,834 DEBUG enabling apt cron job
+ DistroCodename: saucy
+ DistroRelease: Ubuntu 13.10
+ DistroVariant: ubuntu
+ InstallationDate: Installed on 2011-10-14 (770 days ago)
+ InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
+ MachineType: Acer Aspire 5720
+ MarkForUpload: True
+ Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 [modified:
usr/share/X11/xorg.conf.d/51-synaptics-quirks.conf]
+ PackageArchitecture: i386
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic
root=UUID=2da6d337-44c6-4370-8808-47a269485bc3 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
+ Tags: saucy ubuntu
+ Uname: Linux 3.11.0-13-generic i686
+ UpgradeStatus: Upgraded to saucy on 2013-10-18 (35 days ago)
+ UserGroups: adm admin lpadmin sambashare
+ dmi.bios.date: 11/10/2008
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.45
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: eMachine
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.45
+ dmi.chassis.type: 1
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.45
+ dmi.modalias:
dmi:bvnAcer:bvrV1.45:bd11/10/2008:svnAcer:pnAspire5720:pvrV1.45:rvnAcer:rneMachine:rvrV1.45:cvnAcer:ct1:cvrV1.45:
+ dmi.product.name: Aspire 5720
+ dmi.product.version: V1.45
+ dmi.sys.vendor: Acer
+ version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
+ version.libdrm2: libdrm2 2.4.46-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental
9.2.1-1ubuntu3
+ version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
+ version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.9-2ubuntu1
+ xserver.bootTime: Fri Nov 22 17:46:12 2013
+ xserver.configfile: default
+ xserver.errors:
+
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+ product id 14661
+ vendor SEC
+ xserver.version: 2:1.14.3-3ubuntu2
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1254092/+attachment/3915109/+files/BootDmesg.txt
--
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1254092
Title:
Touchpad not recognised on Acer Aspire 5720 after upgrade to 13.10
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1254092/+subscriptions
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