Public bug reported: The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic Mouse". I was previously running 12.04 which came with the laptop, and the touchpad worked fine. I upgraded to 13.10 by booting from USB and choosing the upgrade option which retains user settings (hence the stuff about /desktop/gnome/peripherals/touchpad).
xinput --list: ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9 [slave pointer (2)] ⎜ ↳ DLL060A:00 06CB:2734 id=11 [slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Power Button id=8 [slave keyboard (3)] ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ Dell WMI hotkeys id=14 [slave keyboard (3)] Devices with mouse handlers from /proc/bus/input/devices: I: Bus=0018 Vendor=06cb Product=2734 Version=0100 N: Name="DLL060A:00 06CB:2734" P: Phys= S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-0/0-002c/input/input7 U: Uniq= H: Handlers=mouse1 event7 B: PROP=0 B: EV=17 B: KEY=30000 0 0 0 0 B: REL=3 B: MSC=10 I: Bus=0011 Vendor=0002 Product=0001 Version=0000 N: Name="PS/2 Generic Mouse" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input13 U: Uniq= H: Handlers=mouse2 event13 B: PROP=0 B: EV=7 B: KEY=70000 0 0 0 0 B: REL=3 ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Sat Dec 21 11:35:10 2013 DistUpgraded: Fresh install DistroCodename: saucy DistroVariant: ubuntu MachineType: Dell Inc. XPS13 9333 MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/11/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A02 dmi.board.name: 0GFTRT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. peripherals: /desktop/gnome/peripherals/touchpad: scroll_method = two-finger-scrolling version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Dec 21 10:22:16 2013 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 4933 vendor CMN xserver.version: 2:1.14.3-3ubuntu2 ** Affects: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug saucy ubuntu ** Description changed: The touchpad on my Dell XPS 13 9333 is detected as "PS/2 Generic Mouse". I was previously running 12.04 which came with the laptop, and the - touchpad worked fine. + touchpad worked fine. I upgraded to 13.10 by booting from USB and + choosing the upgrade option which retains user settings (hence the stuff + about /desktop/gnome/peripherals/touchpad). xinput --list: ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ SYNAPTICS Synaptics Large Touch Screen id=9 [slave pointer (2)] ⎜ ↳ DLL060A:00 06CB:2734 id=11 [slave pointer (2)] ⎜ ↳ PS/2 Generic Mouse id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] - ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] - ↳ Power Button id=6 [slave keyboard (3)] - ↳ Video Bus id=7 [slave keyboard (3)] - ↳ Power Button id=8 [slave keyboard (3)] - ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] - ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] - ↳ Dell WMI hotkeys id=14 [slave keyboard (3)] + ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] + ↳ Power Button id=6 [slave keyboard (3)] + ↳ Video Bus id=7 [slave keyboard (3)] + ↳ Power Button id=8 [slave keyboard (3)] + ↳ Integrated_Webcam_HD id=10 [slave keyboard (3)] + ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] + ↳ Dell WMI hotkeys id=14 [slave keyboard (3)] Devices with mouse handlers from /proc/bus/input/devices: I: Bus=0018 Vendor=06cb Product=2734 Version=0100 N: Name="DLL060A:00 06CB:2734" P: Phys= S: Sysfs=/devices/pci0000:00/INT33C3:00/i2c-0/0-002c/input/input7 U: Uniq= - H: Handlers=mouse1 event7 + H: Handlers=mouse1 event7 B: PROP=0 B: EV=17 B: KEY=30000 0 0 0 0 B: REL=3 B: MSC=10 I: Bus=0011 Vendor=0002 Product=0001 Version=0000 N: Name="PS/2 Generic Mouse" P: Phys=isa0060/serio1/input0 S: Sysfs=/devices/platform/i8042/serio1/input/input13 U: Uniq= - H: Handlers=mouse2 event13 + H: Handlers=mouse2 event13 B: PROP=0 B: EV=7 B: KEY=70000 0 0 0 0 B: REL=3 ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7 Uname: Linux 3.11.0-14-generic x86_64 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Sat Dec 21 11:35:10 2013 DistUpgraded: Fresh install DistroCodename: saucy DistroVariant: ubuntu MachineType: Dell Inc. XPS13 9333 MarkForUpload: True ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=559e1761-5a5a-44ec-a78c-d0523a75276f ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/11/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A02 dmi.board.name: 0GFTRT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. peripherals: - /desktop/gnome/peripherals/touchpad: - scroll_method = two-finger-scrolling + /desktop/gnome/peripherals/touchpad: + scroll_method = two-finger-scrolling version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.46-1ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3 version.xserver-xorg-core: xserver-xorg-core 2:1.14.3-3ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1 xserver.bootTime: Sat Dec 21 10:22:16 2013 xserver.configfile: default xserver.errors: - + xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - product id 4933 - vendor CMN + product id 4933 + vendor CMN xserver.version: 2:1.14.3-3ubuntu2 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1263319 Title: Touchpad not detected on Dell XPS 13 (9333) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1263319/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp