apport information

** Tags added: apport-collected saucy ubuntu

** Description changed:

  We have a number of different USB headsets in our call center and none of the 
buttons work on them. They have Mute, vol up, and vol down. On two different 
models the mute button will left click the mouse and I had to add them to the 
xorg.conf to ignore their HID input but the rest of the buttons do nothing.
  When we use a Windows XP PC those buttons will mute the microphone, turn up 
the volume slider, and turn down the volume slider using the built in driver.
  I am using xUbuntu 13.10 64bit as an LTSP client.
+ --- 
+ .tmp.unity.support.test.1:
+  
+ ApportVersion: 2.12.5-0ubuntu2.2
+ Architecture: i386
+ BootLog:
+  Negotiation: ..size = 611MB
+  bs=1024, sz=641343488 bytes
+   * Setting up X socket directories...        
+ [ OK ]
+  saned disabled; edit /etc/default/saned
+ CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDmesg:
+  [   18.973643] ip_tables: (C) 2000-2006 Netfilter Core Team
+  [   23.994494]  nbd9: unknown partition table
+  [   24.003014] block nbd9: NBD_DISCONNECT
+  [   24.003748] block nbd9: Receive control failed (result -32)
+  [   24.003803] block nbd9: queue cleared
+ DistUpgraded: Fresh install
+ DistroCodename: saucy
+ DistroRelease: Ubuntu 13.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+  Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics 
Device [8086:2562] (rev 01) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:0126]
+ MachineType: Dell Computer Corporation OptiPlex GX260
+ MarkForUpload: True
+ Package: xorg 1:7.7+1ubuntu6
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=en_US.UTF-8
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: ro initrd=initrd.img-3.11.0-20-generic 
init=/sbin/init-ltsp quiet splash plymouth:force-splash vt.handoff=7 
root=/dev/nbd0 BOOT_IMAGE=vmlinuz-3.11.0-20-generic BOOTIF=01-00-0b-db-42-e0-4f
+ ProcVersionSignature: Ubuntu 3.11.0-20.34-generic 3.11.10.6
+ Tags:  saucy ubuntu
+ Uname: Linux 3.11.0-20-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 11/01/2004
+ dmi.bios.vendor: Dell Computer Corporation
+ dmi.bios.version: A09
+ dmi.board.name: 02X378
+ dmi.board.vendor: Dell Computer Corp.
+ dmi.chassis.type: 15
+ dmi.chassis.vendor: Dell Computer Corporation
+ dmi.modalias: 
dmi:bvnDellComputerCorporation:bvrA09:bd11/01/2004:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorp.:rn02X378:rvr:cvnDellComputerCorporation:ct15:cvr:
+ dmi.product.name: OptiPlex GX260
+ dmi.sys.vendor: Dell Computer Corporation
+ version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
+ version.libdrm2: libdrm2 2.4.46-1ubuntu1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
+ version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.904-0ubuntu2.1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.9-2ubuntu1

** Attachment added: "BootDmesg.txt"
   
https://bugs.launchpad.net/bugs/1314209/+attachment/4101429/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/1314209

Title:
  USB Headset buttons don't work

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