** Description changed: After resuming from a suspend, almost all text on screen is not visible. This includes menu items, text in all three boxes (list of folders, list of e-mails, e-mail body) in Thunderbird (with the curious exception of "ffl" in the File menu), top menu in Chromium (but not the menu obtained by pressing the hamburger button), and the menus produced by clicking items in the system tray. Also, the apport dialog had no text except for a few capital letters. + + WORKAROUND / 'FIX' (added on March 9, 2017) + Several people have mentioned upgrading to kernel 4.8 or higher solves the issue. As per #81, you can easily install kernel 4.8 (if you're on Ubuntu 16.04, that is) by running + + sudo apt install linux-generic-hwe-16.04 ADDITIONAL INFORMATION: * initctl restart unity-panel-service restarts the panel, but the text is still missing * suspend and resume does not fix the issue * Logging out fixes the issue * Other affected applications: ** Chromium file select dialog ** Terminal (entire window) ** ttys 1-6 (Ctrl+Alt+F1, etc.) ** Document viewer (menus) ** Software Updater ** Rhythmbox ** The dialog that appears when you take a screenshot with Ctrl+Alt+PrtSc ** ubuntu-bug ** Nautilus ** LibreOffice Calc (spreadsheet text contents) ** Firefox * Unity dash is not affected. * Skype is not affected. * Mousing over a button in a dialog correctly shows the text. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: unity 7.4.0+16.04.20160415-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,gnomecompat,imgpng,place,move,resize,vpswitch,snap,regex,grid,mousepoll,unitymtgrabhandles,animation,session,wall,workarounds,expo,fade,ezoom,scale,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat Apr 23 12:04:57 2016 DistUpgraded: 2016-04-22 09:22:44,147 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu EcryptfsInUse: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: COMPAL Electronics Inc Haswell-ULT Integrated Graphics Controller [14c0:0075] InstallationDate: Installed on 2015-01-21 (457 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Compal VAW70 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=8f4bd759-42d2-4828-8470-2aaf6fcb75ff ro quiet splash vt.handoff=7 SourcePackage: unity UpgradeStatus: Upgraded to xenial on 2016-04-22 (1 days ago) dmi.bios.date: 07/31/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.01T01 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Compal dmi.board.version: V1.01T01 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01T01:bd07/31/2013:svnCompal:pnVAW70:pvrV1.01T01:rvnCompal:rnType2-BoardProductName1:rvrV1.01T01:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: VAW70 dmi.product.version: V1.01T01 dmi.sys.vendor: Compal upstart.unity-panel-service-lockscreen.log: (unity-panel-service:14416): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it (unity-panel-service:26413): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Fri Apr 22 09:26:06 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 1479 vendor BOE xserver.version: 2:1.18.3-1ubuntu2
** Description changed: After resuming from a suspend, almost all text on screen is not visible. This includes menu items, text in all three boxes (list of folders, list of e-mails, e-mail body) in Thunderbird (with the curious exception of "ffl" in the File menu), top menu in Chromium (but not the menu obtained by pressing the hamburger button), and the menus produced by clicking items in the system tray. Also, the apport dialog had no text except for a few capital letters. WORKAROUND / 'FIX' (added on March 9, 2017) Several people have mentioned upgrading to kernel 4.8 or higher solves the issue. As per #81, you can easily install kernel 4.8 (if you're on Ubuntu 16.04, that is) by running sudo apt install linux-generic-hwe-16.04 + + If you are still experiencing this issue after upgrading to kernel 4.8, + please share your system details in the comments. ADDITIONAL INFORMATION: * initctl restart unity-panel-service restarts the panel, but the text is still missing * suspend and resume does not fix the issue * Logging out fixes the issue * Other affected applications: ** Chromium file select dialog ** Terminal (entire window) ** ttys 1-6 (Ctrl+Alt+F1, etc.) ** Document viewer (menus) ** Software Updater ** Rhythmbox ** The dialog that appears when you take a screenshot with Ctrl+Alt+PrtSc ** ubuntu-bug ** Nautilus ** LibreOffice Calc (spreadsheet text contents) ** Firefox * Unity dash is not affected. * Skype is not affected. * Mousing over a button in a dialog correctly shows the text. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: unity 7.4.0+16.04.20160415-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 Uname: Linux 4.4.0-21-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,gnomecompat,imgpng,place,move,resize,vpswitch,snap,regex,grid,mousepoll,unitymtgrabhandles,animation,session,wall,workarounds,expo,fade,ezoom,scale,unityshell] CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Sat Apr 23 12:04:57 2016 DistUpgraded: 2016-04-22 09:22:44,147 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu EcryptfsInUse: Yes GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller]) Subsystem: COMPAL Electronics Inc Haswell-ULT Integrated Graphics Controller [14c0:0075] InstallationDate: Installed on 2015-01-21 (457 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Compal VAW70 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=8f4bd759-42d2-4828-8470-2aaf6fcb75ff ro quiet splash vt.handoff=7 SourcePackage: unity UpgradeStatus: Upgraded to xenial on 2016-04-22 (1 days ago) dmi.bios.date: 07/31/2013 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.01T01 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Type2 - Board Product Name1 dmi.board.vendor: Compal dmi.board.version: V1.01T01 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01T01:bd07/31/2013:svnCompal:pnVAW70:pvrV1.01T01:rvnCompal:rnType2-BoardProductName1:rvrV1.01T01:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: VAW70 dmi.product.version: V1.01T01 dmi.sys.vendor: Compal upstart.unity-panel-service-lockscreen.log: (unity-panel-service:14416): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it (unity-panel-service:26413): GLib-CRITICAL **: Source ID 4294967295 was not found when attempting to remove it version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Fri Apr 22 09:26:06 2016 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id 1479 vendor BOE xserver.version: 2:1.18.3-1ubuntu2 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1573959 Title: On-screen text disappears after suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1573959/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
