Public bug reported: Currently using a Dell Inspiron 3835 with a ryzen 2500u with 8gb of ram on a pcie nvme ssd. PC randomly freezes at times. This actually occurs on asus x505za also running 2500u.
I checked the log files and there was this error. [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654 [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process gnome-shell pid 10648 thread gnome-shel:cs0 pid 10654 I think it may be a problem with gnome since I was running lubuntu before and there's no hang whatsoever when using that. Ubuntu 18.04.3 LTS Release 18.04 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 Uname: Linux 5.3.12-050312-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Thu Nov 21 07:04:57 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu GpuHangFrequency: Several times a week GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Since a couple weeks or more GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c4) (prog-if 00 [VGA controller]) Subsystem: Dell Vega [Radeon Vega 8 Mobile] [1028:08d7] InstallationDate: Installed on 2019-11-19 (1 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) MachineType: Dell Inc. Inspiron 3585 ProcEnviron: LANGUAGE=en_PH:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_PH.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.3.12-050312-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash idle=nomwait iommu=soft pci=nomsi vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/29/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.4.0 dmi.board.asset.tag: not specified dmi.board.name: 0TY9XW dmi.board.vendor: Dell Inc. dmi.board.version: X01 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.4.0 dmi.modalias: dmi:bvnDellInc.:bvr1.4.0:bd05/29/2019:svnDellInc.:pnInspiron3585:pvr1.4.0:rvnDellInc.:rn0TY9XW:rvrX01:cvnDellInc.:ct10:cvr1.4.0: dmi.product.family: Inspiron dmi.product.name: Inspiron 3585 dmi.product.sku: 08D7 dmi.product.version: 1.4.0 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.100+git1911150630.a39c34~oibaf~b version.libgl1-mesa-dri: libgl1-mesa-dri 20.0~git1911201930.bcfc9c~oibaf~b version.libgl1-mesa-glx: libgl1-mesa-glx 20.0~git1911201930.bcfc9c~oibaf~b version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic freeze third-party-packages ubuntu -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1853378 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1853378/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp