This one-line fix (which was in your askubuntu... link) has worked well for us on various notebook touchpads from Ubuntu 18.04 through
| > 19.10:Installing below package will resolve the touchpad issues on > |Ubuntu 18.04|. > |sudo apt install xserver-xorg-input-synaptics || Cheers from --Dick Miller, Partner, MMS <themill...@millermicro.com <mailto:themill...@millermicro.com>> Co-Leader, FOSS User Group at Natick Community-Senior Center <http://millermicro.com/FOSSUserGroupNatick.html> On 12/4/19 2:43 PM, Fabrício Pereira wrote: > Public bug reported: > > I upgraded my Ubuntu 18.04 with the `apt upgrade` command, and the kernel > upgrade to 4.15.0-72. > After a reboot, the touchpad stopped working. And the external USB mouse kept > working fine. > > Looking for this issue, I found these reports about similar problems > (https://sangams.com.np/fix-ubuntu-18-4-touchpad-not-working-properly/ > and https://askubuntu.com/questions/1041820/touchpad-not-working-on- > ubuntu-18-04), and I checked the package `xserver-xorg-input-synaptics` > wasn't installed. > > Then I tried to install with the command: `apt install > xserver-xorg-input-synaptics`. > I rebooted the computer, but the problem continues. > > After I ran a diagnostic test with BIOS from Dell Notebook, and on > interacting with the diagnostic system, I was able to use the touchpad > without problems. > > Then I suppose this problem is from SO kernel upgraded. > > ========================= > Follow some info's system: > > $uname -a > Linux myinspiron155547 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 12:20:02 > UTC 2019 x86_64 x86_64 x86_64 GNU/Linux > > $ xinput > ⎡ Virtual core pointer id=2 [master pointer (3)] > ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer > (2)] > ⎜ ↳ Synaptics s3203 id=11 [slave pointer > (2)] > ⎣ Virtual core keyboard id=3 [master keyboard (2)] > ↳ Virtual core XTEST keyboard id=5 [slave > keyboard (3)] > ↳ Power Button id=6 [slave > keyboard (3)] > ↳ Video Bus id=7 [slave > keyboard (3)] > ↳ Power Button id=8 [slave > keyboard (3)] > ↳ Sleep Button id=9 [slave > keyboard (3)] > ↳ Integrated_Webcam_HD: Integrate id=10 [slave > keyboard (3)] > ↳ Dell WMI hotkeys id=12 [slave > keyboard (3)] > ↳ AT Translated Set 2 keyboard id=13 [slave > keyboard (3)] > > ** Affects: xserver-xorg-input-synaptics (Ubuntu) > Importance: Undecided > Status: New > > > ** Tags: synaptics touchpad > > ** Description changed: > > I upgraded my Ubuntu 18.04 with the `apt upgrade` command, and the kernel > upgrade to 4.15.0-72. > - After a reboot, the touchpad stopped working. And the external USB mouse > works fine. > + After a reboot, the touchpad stopped working. And the external USB mouse > kept working fine. > > Looking for this issue, I found these reports about similar problems > (https://sangams.com.np/fix-ubuntu-18-4-touchpad-not-working-properly/ > and https://askubuntu.com/questions/1041820/touchpad-not-working-on- > ubuntu-18-04), and I checked the package `xserver-xorg-input-synaptics` > wasn't installed. > > Then I tried to install with the command: `apt install > xserver-xorg-input-synaptics`. > I rebooted the computer, but the problem continues. > > After I ran a diagnostic test with BIOS from Dell Notebook, and on > interacting with the diagnostic system, I was able to use the touchpad > without problems. > > Then I suppose this problem is from SO kernel upgraded. > > ========================= > Follow some info's system: > > $uname -a > Linux myinspiron155547 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 > 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux > > $ xinput > ⎡ Virtual core pointer id=2 [master pointer (3)] > ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer > (2)] > ⎜ ↳ Synaptics s3203 id=11 [slave pointer > (2)] > ⎣ Virtual core keyboard id=3 [master keyboard (2)] > - ↳ Virtual core XTEST keyboard id=5 [slave > keyboard (3)] > - ↳ Power Button id=6 [slave > keyboard (3)] > - ↳ Video Bus id=7 [slave > keyboard (3)] > - ↳ Power Button id=8 [slave > keyboard (3)] > - ↳ Sleep Button id=9 [slave > keyboard (3)] > - ↳ Integrated_Webcam_HD: Integrate id=10 [slave > keyboard (3)] > - ↳ Dell WMI hotkeys id=12 [slave > keyboard (3)] > - ↳ AT Translated Set 2 keyboard id=13 [slave > keyboard (3)] > + ↳ Virtual core XTEST keyboard id=5 [slave > keyboard (3)] > + ↳ Power Button id=6 [slave > keyboard (3)] > + ↳ Video Bus id=7 [slave > keyboard (3)] > + ↳ Power Button id=8 [slave > keyboard (3)] > + ↳ Sleep Button id=9 [slave > keyboard (3)] > + ↳ Integrated_Webcam_HD: Integrate id=10 [slave > keyboard (3)] > + ↳ Dell WMI hotkeys id=12 [slave > keyboard (3)] > + ↳ AT Translated Set 2 keyboard id=13 [slave > keyboard (3)] > -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1855172 Title: Synaptics s3203 touchpad on Dell Inspiron 15 5547 has no working after recent upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1855172/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
