Public bug reported:

If I connect an external display to my Lenovo Thinkpad T420 via display
port (laptop screen main display) and click the Applications icon in the
dock, I see a brief animation and then tiny little icons appear for a
split second before vanishing. The application icons appear as normal if
I disconnect my external display. I've attached a screenshot which I
managed to take just as the tiny icons were vanishing.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
Uname: Linux 5.4.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 16 21:24:32 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo ThinkPad T420 [17aa:21ce]
InstallationDate: Installed on 2020-04-16 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
MachineType: LENOVO 4236PA8
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-24-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET79WW (1.49 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4236PA8
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvr83ET79WW(1.49):bd09/05/2016:svnLENOVO:pn4236PA8:pvrThinkPadT420:rvnLENOVO:rn4236PA8:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T420
dmi.product.name: 4236PA8
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal ubuntu

** Attachment added: "screenshot of application icons"
   
https://bugs.launchpad.net/bugs/1873354/+attachment/5355750/+files/screenshot.png

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https://bugs.launchpad.net/bugs/1873354

Title:
  Application icons don't show when external monitor connected

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