Public bug reported:
When I first did a clean install of Ubuntu 20.04. The system got frequently
frozen at random times 4-5 times a day and mostly every time when it was on
charging and I tried to boot. I was using the nouveau display driver instead of
the Nvidia driver. I did a clean install again and the same thing happened. I
upgraded to Nvidia drivers with Intel GPU PRIME profile (earlier I hadn't
performed key management so I guess they were not being used properly, but this
time I did). The system didn't freeze for 2 days. This time too it was plugged
into power and I was watching a video when it just froze. Mouse and keyboard
became irresponsive(like before). I couldn't perform any magic sysreq so I had
to force reboot by pressing the power key. It has been happening every 2-3 days
since that. My kdump crash logs are empty. Everytime the system froze the
system has been plugged into power(or I couldn't recall if the system froze
otherwise). It gets very irritating. Please help.
Release : Ubuntu 20.04 LTS
Xorg Package version : 1:7.7+19ubuntu14
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 16 03:40:43 2020
DistUpgraded: 2020-04-26 15:14:05,561 DEBUG icon theme changed, re-reading
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 435.21, 5.4.0-31-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Dell UHD Graphics 630 (Mobile) [1028:0923]
Subsystem: Dell GP107M [GeForce GTX 1050 3 GB Max-Q] [1028:0923]
InstallationDate: Installed on 2020-04-26 (19 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
(20200203.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:538d Shenzhen Goodix Technology Co.,Ltd.
FingerPrint
Bus 001 Device 002: ID 0c45:671b Microdia Integrated_Webcam_HD
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 7591
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic
root=UUID=c933ad76-6d7d-4174-97aa-0c543f666e94 ro quiet splash
crashkernel=512M-:192M vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2020-04-26 (19 days ago)
dmi.bios.date: 07/22/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0K1VDX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.3.0:bd07/22/2019:svnDellInc.:pnInspiron7591:pvr:rvnDellInc.:rn0K1VDX:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7591
dmi.product.sku: 0923
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal freeze ubuntu
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https://bugs.launchpad.net/bugs/1879007
Title:
Xorg freeze
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