New question #77991 on Ubuntu:
https://answers.launchpad.net/ubuntu/+question/77991

We recently obtained a laptop for my son with ubuntu installed. It has worked 
ok for a month, but now will not work. It keeps coming up with error message 
16. I am almost completely computer illiterate and have no idea how to fix this 
for him. Can anyone give me any really simple advice? I have looked online and 
people seem to be saying that it's something to do with a grub or something, 
but i really cant understand what they are saying. i have no installation cd's 
or anything. His laptop is how he keeps in touch with his friends and he is 
really miseable without it. Thank you for your time

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