Hi :) I think you meant LibreOffice rather than Crossover office. Support costs are minimal if forums are used. Organisations such as Canonical and others offer the traditional telephone support and such like. Often existing support providers might be happier working with Gnu&Linux because it's easier to fix if something does go wrong or maybe they would be less happy because they wouldn't get so many call-outs.
Windows forums and online support tends to be fairly abysmal so it's difficult to get people to trust that sort of support until they see how much better it is for Gnu&Linux. Gnu&Linux already is more profitable for businesses if they are prepared for initial costs such as installation, set-up, retraining. Similarly with Macs. Reports repeatedly show that TCO (=Total Cost of Ownership (which includes support calls and maintenance)) is all far lower for Macs. However companies see the higher initial costs and choose the cheaper purchase. I think it's less about cost and more about ease and familiarity. If they could just pick-up a machine easily that already had everything they need already installed then they might consider it. One of the other problems is that when they get discounted Windows they are told the costs. Say a £200 piece of software getting installed for just £35 sounds like they are getting a good bargain. When people say this equivalent thing is free they can't cope and have to ask "What is wrong with it that it's not being sold at a much higher cost? " Regards from Tom :) -- You received this bug notification because you are a member of Team UGR, which is subscribed to ugr-meta. https://bugs.launchpad.net/bugs/1 Title: Microsoft has a majority market share Status in Club Distro: Confirmed Status in Computer Science Ubuntu: Confirmed Status in LibreOffice Productivity Suite: New Status in dylan.NET.Reflection: Invalid Status in dylan.NET: Invalid Status in EasyPeasy Overview: Invalid Status in Ichthux - Linux for Christians: Invalid Status in JAK LINUX: Invalid Status in LibreOffice: In Progress Status in The Linux Kernel: New Status in The Linux Mint Distribution: In Progress Status in The Linux OS Project: In Progress Status in The Metacity Window Manager: In Progress Status in The OpenOffice.org Suite: In Progress Status in Tabuntu: Invalid Status in A simple player to online TV streaming: Invalid Status in Tv-Player: New Status in Ubuntu Malaysia LoCo Team Meta Project: In Progress Status in Ubuntu Gnome Remix Metapackages: In Progress Status in Ubuntu: In Progress Status in “ubuntu-express” package in Ubuntu: In Progress Status in The Jaunty Jackalope: Invalid Status in “ubuntu-express” source package in Jaunty: Invalid Status in Arch Linux: New Status in Baltix GNU/Linux: Invalid Status in “linux” package in Debian: In Progress Status in Fluxbuntu: The Lightweight, Productive, Agile OS: Confirmed Status in openSUSE: In Progress Status in Tilix Linux: New Bug description: Microsoft has a majority market share in the new desktop PC marketplace. This is a bug, which Ubuntu is designed to fix. Non-free software is holding back innovation in the IT industry, restricting access to IT to a small part of the world's population and limiting the ability of software developers to reach their full potential, globally. This bug is widely evident in the PC industry. Steps to repeat: 1. Visit a local PC store. What happens: 2. Observe that a majority of PCs for sale have non-free software pre-installed. 3. Observe very few PCs with Ubuntu and free software pre-installed. What should happen: 1. A majority of the PCs for sale should include only free software like Ubuntu. 2. Ubuntu should be marketed in a way such that its amazing features and benefits would be apparent and known by all. 3. The system shall become more and more user friendly as time passes. To manage notifications about this bug go to: https://bugs.launchpad.net/clubdistro/+bug/1/+subscriptions -- Mailing list: https://launchpad.net/~ubuntugnometeam Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntugnometeam More help : https://help.launchpad.net/ListHelp

