On 29 May 2014 22:24, Gavin Henry <ghe...@suretec.co.uk> wrote:

> > Actually, quality of work is poor - if done in tandem with their cabling,
>
> We've had problems with cables runs and fibre having it's cladding
> bursting out once.
>

We have hundreds of fibre pairs, a few percent of issues is noticable..


>
> > they produce a rats nest and subsequently knock cables out when working
> in a
> > busy rack or bend fibre beyond their bend radius limit. A big chunk of
> this
> > is they don't know how to manage structured cabling. Prior to their
> policy
> > changed we used 3rd parties for all the works and they maintained nicely
> > groomed cable trays and ran patching neatly.
>
> Not had to do too much of this as yet.
>
> > If I was regularly needing work carrying out on a non emergency basis I
> > would outsource. The contractors I used to use have got other jobs now
> so I
> > don't know who to suggest but this list ought to have some ideas...
>
> It's pretty disappointing if this is true and not raised with them to
> rectify given the prices paid.
>

I raised it, but their policy remains - all cabling is now done by
Telehouse, they didn't change any of their processes (no proper handover,
OTDR, structured cabling in the rack) and they set the pricing.

Steve

Reply via email to