On 29 May 2014 22:24, Gavin Henry <ghe...@suretec.co.uk> wrote: > > Actually, quality of work is poor - if done in tandem with their cabling, > > We've had problems with cables runs and fibre having it's cladding > bursting out once. >
We have hundreds of fibre pairs, a few percent of issues is noticable.. > > > they produce a rats nest and subsequently knock cables out when working > in a > > busy rack or bend fibre beyond their bend radius limit. A big chunk of > this > > is they don't know how to manage structured cabling. Prior to their > policy > > changed we used 3rd parties for all the works and they maintained nicely > > groomed cable trays and ran patching neatly. > > Not had to do too much of this as yet. > > > If I was regularly needing work carrying out on a non emergency basis I > > would outsource. The contractors I used to use have got other jobs now > so I > > don't know who to suggest but this list ought to have some ideas... > > It's pretty disappointing if this is true and not raised with them to > rectify given the prices paid. > I raised it, but their policy remains - all cabling is now done by Telehouse, they didn't change any of their processes (no proper handover, OTDR, structured cabling in the rack) and they set the pricing. Steve