" Of course, it may just be us that doesn't like it :)" Robin, I can assure you it isn’t only you. The absolute winner for us is the fault ownership as you've already detailed and indeed the fault management and recovery process without the passing of the buck which tends to dominate ADSL delivery issues.
I'm personally quite sad and wish it remained as an option, even if separately costed. Peter -----Original Message----- From: uknof [mailto:uknof-boun...@lists.uknof.org.uk] On Behalf Of Robin Williams Sent: 07 September 2015 15:27 To: uknof@lists.uknof.org.uk Subject: [uknof] Openreach withdrawal of FTTC CPEs What are the thoughts of smaller OR CPs represented here regarding the withdrawal of Openreach FTTC CPEs as an option? To me it seems like a backward step, and while the big volume boys may well want to provide their own quad play CPEs (and avoid having two boxes etc), for smaller operators, the Openreach provided CPE had a lot of benefits - it was a circuit provided end-to-end by Openreach which included the CPE equipment as part of the support. The removal of the option to receive the CPE means we go back to the line-only 'please check your equipment' and SFI visits days (arguing whose fault it is). It also means for each site install the CP needs to send out an engineer to site with a CPE (smaller CPs may not always have local engineering), or alternatively use costly BT project managed services for 'while we're here' installation, meaning more cash goes to Openreach by default. It feels somewhat as if this is a decision which has been made with larger operators in mind. It would seem to make more sense if the supported CPE was an order option rather than withdrawing it entirely. If this is something people are concerned about, it's worth raising your concerns with your Openreach CRM, the OTA (http://www.offta.org.uk/) and the FCS (http://www.fcs.org.uk/ - the FCS attend Openreach forums on behalf of small CPs). It was indicated to us that sufficient voices may change the stance. Of course, it may just be us that doesn't like it :) Cheers, Robin.
