Hi Wayne

Virgin Media Business’ wholesale arm is account managed regionally.  Where you 
hail from will determine who is allowed to sell you things.  I’ve also heard 
rumblings that they’re trying to rationalise the number of wholesale customers 
they deal with, so they may ask for a commitment, or suggest you buy through a 
partner.

On the Ethernet Extension product - a few gotchas:

 - EE is equivalent to EAD in that it’s a direct fibre connection with NTEs on 
each end, but it’s not priced comparatively in most cases.
 - VM seem to really really want to sell National Ethernet, even when you 
specifically ask for EE.
 - EE+ is just the same as National Ethernet.  It is not direct - it goes 
in/out of the MetNet at your local head end.  Not really sure why it exists as 
a separate product other than for commercial differences, but NatEth seems 
cheaper anyway now.
 - The Artronix (or whatever Pandatel is now) boxes EE is delivered on only 
support 1600 byte MTU.
 - God help you if you want one delivered to a BT exchange to use as a 
backhaul.  VM don’t seem to understand they have to order a BT CableLink and 
can’t just run their own cables in BT exchanges.

If you’re struggling for a contact, let me know offlist what area you’re in and 
I’ll ask our account manager to look up a wholesale sales monkey in your area.
 
C



Charlie Boisseau
Fluency Communications
(Commsworld Ltd T/A)

T: +44 (0) 330 121 1000
Twitter: @charlieboisseau
www.fluency.net.uk 
char...@fluency.net.uk


 

> On 2 Aug 2016, at 19:01, Wayne Simpson <wayne.simp...@citrustelecom.com> 
> wrote:
> 
> Hi all, I am after a contact please. I would like to get some info and 
> pricing from Virgin for their Ethernet Extension product, I understand this 
> to be their EAD equivalent. I keep going round the B2B sales loop, but I 
> think I need wholesale if such a department exists, can anyone help me out 
> with a contact within Virgin that can offer EAD like product and pricing on a 
> wholesale basis?
>  
> Thanks
>  
> Wayne

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