Re: [UC] keu's painting

[Samuel Nicolary]

Title: Re: [UC] keu's painting

Though it seems like he has good customer service skills I agree that from what I have seen of his work - the quality of the job doesn't match what he charges.

I think that between his personality, the inability for most people to judge the quality of his work due to lack of experience and exposure, that people tend to brush off considerations of quality vs. cost in lieu of just getting the work done and how some quick patching and a fresh coat of paint - no matter how skillfully or unskillfully applied - generally looks better than the previous state, that Keu has a nice little business on his hands.

Quality work includes, at the very least, sharp corners and edges, smooth-surfaced woodwork without nailheads or divots and clean straight lines between color transitions and moulding.  From the single job of his I have seen - these qualities were missing largely from the work.  If the cost had been 1/2 or 3/4 of what he charged for it I wouldn't have been as critically minded.  I have seen more professional work done in more affluent neighborhoods on similar jobs for less money. Either those painters were under charging or Keu is over charging. I tend to think the latter case is true.


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Sam Nicolary

-----Original Message-----
From: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
To: University City List <[EMAIL PROTECTED]>
Sent: Wed Apr 28 11:23:24 2004
Subject: [UC] keu's painting

Keu's painting:

I was refered to Keu's painting and he did two jobs for me.  I do alot
of painting myself so it gives me a good idea of what needs to be done. 
He came in with a high estimate, but I was willing to pay to have a good
prep job done.

I hired him to do the interior of a house for trim only.  He assured me
that he would do all the prep work.  Fortunately  the trim was in
excellent condition for a 125 year old house, but there were nails to
remove and small sanding.

Keu only applied caulk and painted over the trim.  He did not remove one
nail.  His prices are
very high for what he does and I expected a good job.   We discussed
this job many times,
but he didn't come through.  As I finished the painting of the house I
could see all the many things that he missed in the house.  It was a
2,000.00 job for trim only and he didn't come through.

At first glance it looked great, but the real work was a 600.00 to 800
job.   I would never
employ him again.  What a great disappointment.

Marvin Brown


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