A friend of mine at work is on AOL. For 4 years she had been paying $23.95 per month for her service. She was having the $23.95 taken out of her credit card.
AOL never mentioned that she could have paid $17.95 per month for the SAME service if she committed for a year. All she did was tell them over the phone. She was NEVER told of this savings option. She LOST over $200 over the last 4 years. She found out from a friend.
Umm. Glad I am not with AOL
This "tactic" is not unique to AOL. Virtually any "service" will allow you to pay whatever you want for as long as you will put up with it. They rarely, if ever communicate anything to their existing customers which will cause them to pay less.
Banks are notorious for this.
Most all employers are the same way -- they often pay the new hire more than "loyal" employees, who have been there for multiple years, simply because that is the "current market rate." The high-tech world was rampant with this through the 70s, 80s and 90s -- if you wanted a raise, you got a new job. This is the primary reason why employers get really upset when employees compare wages.
T.T.F.N. William H. Magill [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED] [EMAIL PROTECTED]
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