Naomi
on 1/24/05 4:43 PM, Jonathan Cass at [EMAIL PROTECTED] wrote:
I have never had a good experience dealing with Mid-Atlantic AAA (i.e., AAA
that services Philadelphia). I have always had to wait a minimum of a 1 1/2
hours for them to respond even on a non-weather adverse day in June. After
one particularly egregious occasion, I wrote a nasty a letter and received,
in response, a mea culpa letter and a complimentary yearly membership. I
have not carried a AAA membership for at least four years since our last two
cars came with their own road side assistance plans. I have always found
these plan provider's response time to be much better than AAA. I spoke to
a client who owns a towing company. He told me that his company gives AAA
calls a lower priority than other roadside company's call because AAA's
reimbursement rates are so low.
I had a completely different experience dealing with the Northampton County
AAA. I had driven to Easton for a court appearance. As I got out of my
car, I noticed that the rear, driver side tire was almost flat (which
surprised me since I hadn't notice anything wrong up to that point). I
proceeded to attend the hearing and then placed a call to AAA. I explained
where the car was parked, and they told me they would be there shortly.
Being used to Mid-Atlantic AAA's response time, I lingered in the courthouse
(it was raining) for several minutes during which time I realized that I had
left my umbrella in the courtroom. I walked back to the courtroom to
retrieve it and walked out of the courthouse, across the drive to the
parking garage, and up several flight of stairs to my car. (The amount of
time that transpired between the call and my arrival was no more than 10
minutes) By the time I arrived at my car, the AAA guy was already there, had
jacked up the car and was waiting for me.
Jonathan A. Cass
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Mark Krull
Sent: Monday, January 24, 2005 4:11 PM
To: Anthony West; univcity@list.purple.com
Subject: [UC] AAA
Man AAA was useless today. I got up at 5 am to beat the rush
and then was forwarded to a car dealer once. Hope tomorrow is
better but I doubt it.
-Mark
P.S
Its snowing out 4:10pm
-----Original Message-----
From: Anthony West <[EMAIL PROTECTED]>
Sent: Jan 24, 2005 12:26 PM
To: univcity@list.purple.com
Subject: [UC] Re: [UC-Announce] University City District's Ambassador
services extended
My hat's off to the Ambassador who jumpstarted me within 10 minutes of my
call today -- after I had been unable to get past a busy signal for three
hours at AAA! Man, was I glad to see that van pull up.
-- Tony West
> Effective Friday, February 4.
>
> To allow better communication with the Philadelphia Police Department and
> to
> offer services to the community one hour earlier, University City
> District's
> Ambassador services (lock-outs, jumpstarts, walking escorts) will now
> begin
> at 10am instead of 11am. Ambassador hours are 7 days per week from 10am to
> 3am.
>
> For more information, please call 215.243.0555.
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Need someone to watch your pet while you are away?
Call UC Pet Tenders:
Walking, feeding during lunch, vacations, or late evenings.
215 990 6254
[EMAIL PROTECTED]
Experienced!!! References provided
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White Dog Cafe
3420 Sansom St, Philadelphia, PA 19104
http://www.whitedog.com
(215) 386-9224 x105
The Black Cat Gift Shop
3426 Sansom St, Philadelphia, PA 19104
http://www.blackcatshop.com
