They (UPS and FedEx)?insure packages up to 150.00 automatically. If you require insurance for a higher amount it's pretty cheap. The package handlers know this and if they feel that they can grab something off the belt without immediate detection, it will not hurt anybody. The?folks working there for 8 bucks an hour could care less about the corporate giants sending stuff to consumers becuase they know?they're insured and will just send another one. Also, it seems like big shippers?tend to cater to the large business to business?accounts?(as opposed to business to residential)?and are more likely to bend over backwards for them.?I have things sent to the mailroom where I work as well, as long as it's not too?big or a burden on the guys in the mailroom.?That way my package comes in a bundle of multiple packages, which decreases the likelihood of tampering.?
-----Original Message----- From: [EMAIL PROTECTED] To: Susan Jacobson <[EMAIL PROTECTED]> Cc: univCity@list.purple.com Sent: Fri, 22 Aug 2008 9:32 am Subject: RE: [UC] Beware UPS... Again I'm sorry about your phone but I do agree with Suzanne. Across the board, we have had very good experiences with UPS. I work for a mail order company and we ship 10,000s of packages of perishable food. UPS consistantly gets our packages there accurately and on-time better than any other carrier (FedEx, DHL, and USPS - don't even get me started on USPS). We watch the numbers very closely and, with gas prices what they are, are constantly shopping around but keep coming back to UPS because they are the ones that get it done right. UPS' policy is they will only leave a package if there have been low or no instinces of theft of UPS packages in the area and the driver feels it is reasonably secure to do so. The fact that they did leave the package says that your block is not on their "do not leave" list - i.e. it is deemed safe by UPS. You can request that any UPS packages that you are expecting be left in a specific area or left with a neighbor, be rerouted to a different address (which will cost the shipper $), or be held at a UPS facility for you to pick up by leaving a note on your door. UPS is generally quite good at special requests and drivers, as Suzanne mentioned, tend to know their routes and the people on them well. A call to the 800# will be able to send a message to the driver on your route with a special request, as well. I know all of this doesn't help bring your package back but hopefully it will help for future deliveries. Naomi On Thu, Aug 21, 2008 at? 8:19 PM, Susan Jacobson wrote: > Sigh. UPS left the package with my international phone in it outside the front door of my apartment building when I was at work today. When I got home, it was gone. Fortunately, the phone only works if you enter a passcode. Piccell is sending another one to my office at Temple, hopefully to arrive before next Friday. DON"T use UPS. sj Susan Jacobson, PhD Assistant Professor Department of Journalism Temple University [EMAIL PROTECTED] ---- You are receiving this because you are subscribed to the list named "UnivCity." To unsubscribe or for archive information, see <http://www.purple.com/list.html?>.
