once we got our windows and door replaced and buttoned up our exterior (we used definis from northeast philly) we went with sears for our central air because of the mass media commercial exposure as kids and we wanted 'reliable service with a name we could trust'. then we learned the reality:( there was no sears truck. step 1 was a consultation from a fancy dressed salesperson who really didn't seem to know a lick about hvac. STEP2 we then discovered that sears subcontracts the install to joe installer. sears covers the first year of warranty, everything afterward is between you and the installer. our first installer was as good as as our first consultant/sales person. metalwork was slightly better than my first metalworking merit badge from boyscout days :P 3rd, $$$ also concerned by how often unit kicked on and first electric bill. 4th -sears did however provide great customer service and reassessed our install. turned out our heater/blower was only a 'single phase' whereas a dual phase is needed as pushing the cooled air is a greater load on older blowers! if heater is over 5 years old, i'd recommend replacing it at the same time for efficiency and money savings. in the long run, sears and the subsequent contractor who fixed everything made us very happy and it's really nice to enjoy a completely cooled off home and not just one bedroom with a window unit:D good luck! -chris
--- On Tue, 3/22/11, tim dunn <kafkaatka...@yahoo.com> wrote: From: tim dunn <kafkaatka...@yahoo.com> Subject: [UC] central air To: "list serv" <univcity@list.purple.com> Date: Tuesday, March 22, 2011, 12:59 PM My friend and neighbor asked me for recommendations for installing central conditioning in her building... Does anyone have any leads?