*Hi,* * *
*We have an urgent Req for Infrastructure Operations Support in Cincinnati, OH. Kindly respond if you are interested and available for the project:* * * *Location:* Cincinnati, OH *Start:* ASAP *Duration:* 6+ months. **Client may want to make a permanent offer after few months. Client will be unable to consider anyone who required VISA sponsorship at this time. EAD is fine.**** * * *Infrastructure Operations Support:* Responsible for operating and monitoring of Client's production applications in a client server environment according to defined schedules and procedures. Operates and monitors computer equipment, performing tasks and running applications as per defined schedules and procedures. Performs first level of hardware and software trouble shooting within the data center and makes necessary contacts following standard operating procedures. Relies on experience and judgment to plan and accomplish tasks. Makes decisions regarding procedures, use of equipment and timing of work. 1. Performs varied and moderately complex business processing, customer service, or administrative work that requires experience and specific training. 2. Executes, monitors and tracks completion of TWS production schedules, jobs, and tasks. Modifies, alters, and/or adapts existing procedures to meet changing conditions. 3. Makes decisions, corrective or preventative, regarding procedures, use of equipment and timing of work. Resolves complex and non-recurring problems. 4. Interacts with system users, answering questions and responding to special requests. Assists in resolving operational problems with customers using department notification, escalation, tracking, and reporting procedures. Coordinates proposed solutions with support personnel. 5. Enters shift incidents and events into operations log database, completes shift turnover checklist and reviews status with team members during daily shift turnover. Enters problem incidents and events into HelpStar problem tracking application. 6. Performs tape media management activities. 7. Maintain accurate operational documentation and procedures *Experience/Skills:* 3+ years of experience in computer operations or in a related field Understanding of client server technology Able to work independently with minimal supervision and work well in a team environment Good communication skills, written and oral Willing to work rotating shifts, including weekends, holidays, and overtime, if necessary to meet business requirements. Requires lifting and moving of printer paper from store room into printer room and loading and unloading printer output from the printer and moving output to distribution pickup area Exhibits diplomacy and discretion in dealing with others using Client's social contract principles May be required to work unsupervised Proper attendance as per assigned shift schedule MS Word - experienced Tivoli Workload Scheduler - experienced Associate degree or certificate from technical school in information technology or related field or an equivalent combination of education and experience * * *Specific technology skills sets:* Familiarity with TWS is a plus. Good working knowledge of Client/Server environments. Client environment is mostly a windows environment but, they do have a few UNIX backup servers. Also, familiarity with HP Openview for Windows is a plus. 12 hour a day for 3 days in a week: 6:30pm to 7am. The days will rotate throughout each week and does require one weekend day every other week. However, initially the candidate will work 5 days a week (m-f) on eight hour shifts (6:30pm to 3:00pm). This usually lasts for about 2 months until training is completed. Interview Format - initial phone interview, then one to two face to face. *Thanks and Regards,*** *Vikas Jain| Bitsoft International Inc. | 630-364-1839| [email protected]| www.bitsft.com| * ** We respect your online privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with: REMOVE" in the subject line and your ID will be removed from our mailing list. We are sorry for the inconvenience caused to you. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.co.in/group/us_itgroups?hl=en -~----------~----~----~----~------~----~------~--~---
