Hi,
Please find the requirements below and do reply back if you are comfortable.



*Position : Project Coordinator*

Location : Sunnyvale, CA

Duration : 6+ Months

 *Profession Summary:*

·         9+ years of IT experience

·         Excellent experience in *leading/coordinating c**ustomer support*
and *production support projects/programs*

·         Support activities  : *Support ticket* assessment and management.
Issue resolution, process, escalation, SLAs, time for resolution,
Identifying areas affecting critical business areas

·         Good communication skills, report building and statistics.

·         Coordinate* RCAs* and handling business stake holders

·         War room coordination experience

·         *Java/J2ee* background

·         Experience in *supporting e-commerce* application.





Thanks & Regards,



*Jessie Parker*

*Phone : **510-358-3393* <510-358-3393>

*Email: *jes...@erpanderp.com <da...@bluecubeit.com> *Gtalk: *
jessiewithstaff...@gmail.com

*Web :* www.erpanderp.com *LinkedIn ID* :
www.linkedin.com/pub/jessie-parker/97/25b/212



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