Hi Partners,
We have an urgent requirement on *eGain Technical Architect*.
Please send me your updated resumes along with the below contact details
ASAP.
*Please send anyone with any kind of eGain experience. *
* **Contract - eGain Technical Architect *
*Start Date: *February 23, 2010 or ASAP
*Duration:*6-9+ months NYC
Razorfish is one of the largest interactive agencies in the world and
currently has more than 2,000 employees in 20 offices in seven countries
(Australia, China, France, Germany, Japan, the United Kingdom and the United
States) focusing exclusively on digital marketing and technology. Each
office is filled with opportunities for people who want to invent the
digital future. It's a big challenge, but it's a big Internet, and there's
work to be done.
The Technical Architect is responsible for scoping, architecting and
leading technology teams in the delivery of challenging technical solutions
for clients in various industries. A critical activity for the architect is
to provide technical guidance and consulting to clients, to help them
understand key technology tradeoffs and make informed decisions. The
architect is expected to collaborate easily and effectively with creative
and experience design team leads to ensure a successful technology designs
and implementations of solutions for clients. Responsibilities include:
· Defining central functionality, design and integration of a new
customer care portal
· Translating business and functional requirements (business process
models and use cases) into detailed technical design from system
architecture down to code-level design
· Leading mid to large size project teams through full lifecycle
including requirements gathering, technical assessments, package evaluation,
technical design, development, knowledge transfer, launch and support
· Identifying the hardware and software components an application
will use for implementation and provide guidance on how to appropriately
implement application components
· Providing expert knowledge of application and system architecture
at all levels; providing guidance throughout the development process to
ensure code is developed to specification
· Preparing application and system architecture deliverables in
accordance with standards and methodologies consistent with the target
business architecture
· Resolving issues across multiple functional areas; effectively
monitoring and taking action to ensure coordination and effectiveness of all
components and activities; deciding which issues require escalation.
· Serving as technical Subject Matter Expert to Clients, Management
and Technology teams on relevant technologies, methodologies, standards and
tools
· Facilitating on-going technical workgroup meeting for all
technical project participants
· Researching new products and technologies to determine fit with
the overall application architecture
· Contributing to the firm's growth by participating in recruiting,
business development activities and meetings and/or colleagues' performance
management
*Requested*
· 5 to 10 years of experience with a broad range of technologies,
such as Java / J2EE, ATG, SOA, SOAP, Web Services, eCcommerce, XML
· eGain experience with any of the following:
o eGain - Standby production
o eGain - Non-production
o eGain - Agent Seats
o eGain - User sessions per month
o eGain - CIH platform
o eGain - SelfService Advanced
o eGain - ChatBot
o eGain - Mail Server
o eGain - Chat + CoBrowse Advanced
o eGain - Knowledge Agent Advanced
· Experience in the telecommunications industry a big plus
*PLEASE HELP ME OUT - PLEASE PROVIDE- I cannot submit without the
information listed*
Candidate’s full name:
Candidate’s phone #
Email ID:
Visa status;
Hourly rate: $ on C2C or 1099
Current location;
Availability:
Employer details ( IF H1B's):
--
Thanks & Regards,
Prasad.V
International Information Technology Team. Inc
Edison(i2t2), NJ.
Direct : 732-358-6766
Fax : 732-417-5141
E-mail : pras...@i2t2.com
URL : www.i2t2.com.
Yahoo IM :prasadi2t2,Gtalk:Durgausitrecruiter.
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