Hi Associate,
*Client **is seeking a Remedy* *Force Administrator for our client in Rockville, MD/ Rosslyn, VA.* We are seeking a candidate with a strong background in RemedyForce administration. *Responsibilities:* · Partner with mid and high level federal government management to ensure objectives and success criteria are defined and met · Manage development of Remedyforce roadmap as it relates to ITSM objectives · Manage functional implementation of Remedyforce capabilities roadmap · Deep dive configuration and administration of Remedyforce modules. · Perform all application administration functions · Train users · Develop and maintain Remedyforce training and configuration documentation · Keep abreast of quarterly updates,. serve as liaison to BMC *Desired Skills & Experience* *Qualifications:* · RemedyForce experience in Service and Incident Management, Change management, configuration management · ITIL v3i experience. · Service Desk experience · Familiarity and hands on experience with 3rd Party tools, including discovery tools, remote resolve(Bomgar), data import tools(data loader, Penthalo) *Best Regards,* *Prateek Choudhary* *Technical Recruiter* *Tekshapers Inc. | 29226 Orchard Lake Rd, Suite 180 Farmington Hills, MI 48334, USA* *Off: +1-248-565-4747x 122, Fax : +1-248.254.7211* *Official/Gtalk: **pchaudha...@tekshapers.com* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
